DVLA security and privacy statement
SecurityWe take security very seriously. The website is configured to transfer data using the Secure Sockets Layer (SSL), one of the strongest security systems to protect your communications with us. Whenever you enter your debit card details, it is automatically protected using the SSL with 128 bit encryption. SSL works in the following ways:
1. It prevents impersonation - you can tell that you are using a genuine SSL website by the padlock symbol on the bottom of the screen.
2. It encrypts data - as soon as your computer has recognised our computer they encrypt all information that is passed between them. Data encryption means that no-one else can read or change your information as it travels over the Internet.
3. It prevents scrambling - SSL uses a Message Authentication Code (MAC) to prevent anyone tampering with our website. Your computer will always check this code before it takes a message from us. This means that if anyone tries to interfere with a message, your computer would not recognise the code and would alert you.
Vehicle Licensing Online Privacy StatementThe information we collect about you depends on the online services that you request. We will use the information you supply us with to progress any driver and vehicle licensing business. We may check the information you provide us with to see how it compares with information already held by us (for example, we may ask you for your name, date of birth and address so that we can locate your record).
We can also get information about you from certain third parties, or give information to them to check accuracy of information. We use the information for:
- driver and vehicle licensing purposes
- related law enforcement
- road safety
- assistance to the police in the prevention of crime
- improving our service
We will not disclose information about you to anyone outside DVLA unless the law permits us or unless you have given us your explicit consent.
Our website does not enable our visitors to communicate with other visitors or for them to post information to be accessed by others. DVLA is the Data Controller for the purpose of the Data Protection Act. You can use this website to view the information that we hold about you.
What information do we collect?
We collect two kinds of information from visitors to this website: feedback (through visitors completing feedback questionnaires or emailing us) and site usage information, from a cookie and page tagging.
Data Protection Act 1998This Act requires that we inform you that our confirmation by e-mail may include information about you (this is called 'personal data' in the Act) and that we are a 'data controller' for the purposes of the Act.
We will process any feedback you give us about this website. We will only use this information to improve this website.
We may disclose any data obtained to any person or organisation for the purposes for which it was collected or where the Act allows disclosure.
As a data subject, you have the right to ask for a copy of the data and to ask for any inaccuracies to be corrected.
Site Usage InformationLog files allow us to record visitors' use of this website, which we use to make improvements to the layout of the website and to the information on it, based on the way that visitors navigate around it. Log files do not contain any personal information about you.
Amendments to the Security and Privacy StatementIf this security and privacy statement changes in any way, we will place an updated version on this page. By reviewing this page it ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Vehicle Licensing Online Cookies PolicyWhen we provide services, we want to make them easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through
'Internet browser cookies - what they are and how to manage them'
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Our Use of CookiesCurrently the only cookie on our Taxing Online Service is a 'session cookie' which are temporary cookie files and are erased when you close your browser.
Type of cookie: Session
Benefit: Once you have logged on with the reference number from your tax reminder or alternatively the reference number and vehicle registration number from your V5C Certificate (logbook), so you don't have to do it every Web page you request from our service.
When you restart your browser and go back to the site that created the cookie, the website will not recognise you. You will have to log back in. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.
