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Pensions adviser

  • Hours

    30-40 per week

  • Starting salary

    £25,000 + per year



The work

As a pensions adviser, you would help people to plan for financial security in retirement.

You might work as an adviser or consultant for a pension consultancy firm, where it would be your job to set up and run pensions and benefits schemes on behalf of companies. In this type of role, your work would involve:

  • researching the financial market for suitable investment funds
  • designing pension and benefits packages to best meet the client company's needs
  • administering the schemes
  • managing client relationships, or finding new business
  • calculating the value of pension funds
  • issuing regular statements to pension scheme members
  • answering enquiries from scheme members.

Alternatively, you could work as a personal pensions adviser, selling pensions and savings plans to individual customers. You could be 'tied' to one pension provider and sell only that company's products, or you could be an independent financial adviser (IFA) offering products from any provider. Your work would include:

  • advising on a range of pensions and investments suitable for your clients' financial circumstances
  • keeping clients regularly updated about their pensions and investments.

In either role, you would follow strict industry regulations to make sure that you act fairly and are properly qualified to give appropriate financial advice.


Hours

Hours can vary. As a tied adviser in a high street bank or insurance office, you would typically work standard office hours Monday to Friday, with some Saturday mornings. Shift work is common in telephone contact centres.

As an independent adviser, you may work from home or from an office base. You would often have to meet clients in the evenings and at weekends.


Income

  • Pension scheme advisers or consultants usually earn from £25,000 to £50,000 a year plus benefits
  • Some experienced consultants can earn up to £80,000
  • Tied personal pensions advisers usually earn a basic salary of £18,000 to £25,000 plus commission for meeting sales targets.

Salary packages may also include insurance, pension benefits and bonuses based on company performance.

Figures are intended as a guideline only.


Entry requirements

Entry requirements can vary. Many employers consider 'people skills' and a strong financial or sales background to be more important than formal qualifications. Others may prefer you to be qualified to at least A level standard or equivalent, or may ask for professional qualifications in financial advice.

If you have a business-related BTEC HND or degree, you could join one of the larger insurance or pensions companies through a graduate training scheme.

Alternatively, you could start as a pensions administrator or customer service adviser, and work your way up to adviser as you gain experience. It may help your chances of promotion to take a pensions administration qualification such as:

  • Pensions Management Institute (PMI) Retirement Provision Certificate, Diploma in Pensions Calculation and Qualification in Pensions Administration
  • Chartered Insurance Institute (CII) Certificate in Financial Administration.

See the PMI (Opens new window) and CII (Opens new window) websites for more information.


Training and development

As a trainee pensions adviser, your employer will train you in their pensions products and computer system.

You must also take an industry-approved qualification that meets regulatory standards for advising on pension and investment products, such as the Pensions Management Institute (PMI) Advanced Diploma in Retirement Provision.

You could also choose to take qualifications in general financial advice, such as:

  • Chartered Insurance Institute (CII) Diploma in Regulated Financial Planning and Advanced Diploma in Financial Planning
  • ifs School of Finance Diploma for Financial Advisers (DipFA).

Employers will normally support your training and pay for exams. You can study by distance learning, or at colleges or private training centres.

Visit the PMI (Opens new window), CII (Opens new window) and ifs School of Finance (Opens new window) websites for more details on their qualifications and training.


Skills and knowledge

  • excellent communication and listening skills
  • the ability to explain complex information clearly and simply
  • good sales and negotiation skills
  • an interest in financial products and markets
  • good mathematical and computer skills
  • the drive and motivation to meet targets
  • honesty and a trustworthy manner
  • accuracy and attention to detail
  • the ability to analyse and research information.

More information

Financial Skills Partnership (Opens new window)
51 Gresham Street
London
EC2V 7HQ
Tel: 0845 257 3772
www.directions.org.uk

Pensions Management Institute (Opens new window)
PMI House
4-10 Artillery Lane
London
Tel: 020 7392 7400
www.pensions-pmi.org.uk

Chartered Insurance Institute (Opens new window)
42-48 High Road
South Woodford
London
E18 2JP
Tel: 020 8989 8464
www.discoverrisk.co.uk
www.cii.co.uk

Institute of Financial Services (Opens new window)
ifs House
4-9 Burgate Lane
Canterbury
Kent
CT1 2XJ
Tel: 01227 818609
www.ifslearning.ac.uk


Opportunities

You could be employed by pensions and benefits consultancies, or banks, investment companies and other types of pension provider.

Jobs may be advertised in the local and national press, in industry magazines, and by specialist financial recruitment agencies.

With experience, you could specialise in a particular type of pension, become a pensions manager, or move into other types of financial advice. You could also become a self-employed pensions consultant.

You may find the following useful for job vacancies and general reading (links open in new window):

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

The financial services industry is represented by the Financial Skills Partnership (FSP) which includes the following activities:

  • Banking – for individuals and businesses to manage their money, access loans, buy property, exchange currencies and many other activities. It is organised into three core categories: Retail; Corporate; and Wholesale banking.
  • Investments – managing and growing the wealth of individuals and organisations
  • Insurance – covers a huge variety of risks, from cars and houses to ships, planes and satellites.
  • Financial Advice – about working with people to plan their financial goals, based on their current situation and looking at the best ways they can achieve their financial objectives, such as helping someone to choose a mortgage, invest their savings or plan for their retirement.

Almost 1.2 million staff in 34,000 workplaces constitute the UK’s financial services sector, from online car insurers to retail banking giants, and from self‐employed independent financial advisers (IFAs) to global investment banks. Operating under a regulatory framework unique to the UK, the sector facilitates the allocation of capital, promotes confidence and continuity in life and business by managing risk and maintains the transaction systems that the rest of the economy relies on to conduct its business.

Key facts:

  • 47% of firms employ 250 people.
  • Employment is dominated by a handful of large employers, most notably the high street retail banks, e.g. Barclays, HSBC.
  • 29 % of the financial services workforce is employed in administrative or secretarial roles.
  • About a quarter of the workforce is in associate professional and technical roles.
  • Managerial roles, including owners in private companies and the self‐employed, account for 37% of the workforce.
  • Employment growth in UK financial services has been weak when compared with other countries, notably the US
  • Recently, there have been notable declines in employment numbers because of the recession
  • Staff turnover has declined, as fewer vacancies and concerns about the recession may be deterring people from changing jobs

Jobs in the industry range from:

  • Insurance – underwriting, broking, customer services, sales, risk management, compliance, training, actuarial and administrative roles
  • Investments – asset management (sometimes called fund management), product development, product management, investment analysis, relationship management
  • Banking – retail banking (customer services, customer advice, financial advice, foreign exchange and branch management); corporate banking (corporate advice, relationship management, small business management and corporate management); and wholesale banking (mergers and acquisitions, research, sales and trading, and corporate finance)
  • Financial advice – mortgage adviser, independent financial adviser, compliance practitioner, pensions adviser

National and regional data

East Midlands – retail banking dominates financial services employment in the East Midlands. Women make up 53% of the workforce and 51% of workers are aged 35‐59. Full‐time employees account for 73% of the workforce and the average salary is £29,383.

East of England – insurance and insurance broking make up the most important parts of the financial service economy in this region, with Norwich a main centre. The region employs 12% of the country’s financial services workforce, with the majority, 88%, full‐time. Men make up 56% of employees, with 57% of workers aged 35‐59. Average earnings are £34,433.

London – this is the major centre of the UK’s financial services industry, centering on the City and Canary Wharf. Wholesale banking and insurance, investments and exchange markets are all well represented here. Almost of quarter of the workforce; 24% is based in London. Men make up 66% of the workforce and most jobs are full‐time, 94%. The majority of employees; 49% are aged 20‐34 and the average salary is £86,779 although this is heavily skewed by the number of high‐earning posts in the City. For most, the average is much lower.

North East – insurance broking and banking are the most important financial services in the region, with Newcastle the main centre of activity. Around 3% of the UK workforce is based in the region. Women form 66% of the workforce and 63% of workers are full‐time. Employees aged 34‐59 make up the largest share of the workforce at 52%, and the average salary is £27,219.

North West – Manchester is the biggest centre in the region but Chester, Macclesfield and Stockport are important clusters. Banking and general insurance form the bulk of businesses. The region employs 9% of the UK’s financial services workforce, with women making up 56% of employees, and most jobs are full‐time, 80%. Workers aged 34‐59 form the largest section of the workforce at 57%. The average salary in the region is £28,416.

South East – the region is second only to London in size, taking up 15% of the workforce. The gender split between men and women is fairly even at 54% and 46%, respectively, and 60% of all employees are aged 34‐59. Most people are employed full‐time, 84% and the average earnings are £37,298.

South West – The main centres for financial services in this region are Bristol, Bournemouth, Gloucester and Swindon. The sector here makes up 7% of the UK’s sector total. Women form 59% of the workforce and the majority of jobs are full‐time, 75%. People aged 34‐59 form the largest share of the workforce. Average salary for the sector is £34,910.

West Midlands – the region employs around 6% of the UK’s workforce, with the majority centred on Birmingham. Banking, general insurance and credit are the most important sub‐sectors here. Men make up 52% of employees, with 72% of jobs overall being full‐time. Workers aged 34‐59 are in the majority at 52%. The average salary is £29,014.

Yorkshire and the Humber – the emphasis across the region is on retail banking and makes up 7% of the country’s workforce. There are slightly more women than men working in the sector at 51%, and 81% of jobs are full‐time. Once again, the 34‐59 age range is most common among employees, accounting for 51%. Average earnings are £27,481.

Scotland – financial services in Scotland range from retail banking to pensions and car insurance, with centres of activity in and around Edinburgh, Glasgow and Dunfermline. Over 2,100 companies are directly involved in the industry, providing 7% of the UK’s financial services workforce. The most common age range of employees is 34‐59, and most people work full‐time, 81%. The average salary for the sector as a whole is £35,016.


Career paths


Further sources


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