Skip Ribbon Commands
Skip to main content Can't find what you're looking for?

Job profiles

Motor vehicle breakdown engineer

  • Hours

    Variable

  • Starting salary

    £13,000 + per year

Motor vehicle breakdown engineers, also known as roadside recovery or assistance technicians, help people whose vehicles have broken down or failed to start. If you are interested in how vehicles work and like fixing things, this job could be ideal for you.

In this job you would need to have a thorough knowledge of vehicles. You would also need to have good people skills and the ability to explain technical issues in a simple way to non-experts.

Employers would normally look for people with a background as a motor vehicle technician. Breakdown companies often ask for a minimum of three years’ experience. A driving licence is essential, and for some work you may need an LGV licence. You may be able to get into this job through an Apprenticeship scheme.



The work

As a breakdown engineer, your work would start when a vehicle owner calls their breakdown service. The call centre would pass on information to you about the location of the vehicle and the nature of the fault.

At the scene of the breakdown you would:

  • make sure the area is safe
  • examine the vehicle
  • ask the motorist for a description of what happened
  • find the fault
  • if possible, carry out repairs at the roadside
  • if major repair work is needed, tow or transport the vehicle to a garage.

You would normally work on patrols and carry spare engine parts, a battery charger and full tool kit, for use in checking for faults. You might also use computerised fault-finding equipment. You would be expected to fill in a record sheet for each job you attend.


Hours

This job involves a lot of driving, and you would be expected to repair vehicles outdoors in all weather conditions. You would normally wear protective overalls and high-visibility clothing.

You would work on a 24-hour shift system, including weekends.


Income

Starting salaries are between £13,000 and £18,000 a year. Experienced engineers can earn over £30,000 a year.

Additional payments for shifts and overtime can increase these amounts.

Figures are intended as a guideline only.


Entry requirements

Employers would normally look for people with a background as a motor vehicle technician. Breakdown companies often ask for a minimum of three years’ experience. See the job profile for motor vehicle technician for more details about this role.

You could get into this career by completing an Apprenticeship with a vehicle breakdown company, dealership or garage. For more details, see the Apprenticeships or Institute of the Motor Industry website.

You may need to take an aptitude test, a driving assessment and a medical. A driving licence is essential, and for some work you may need an LGV licence.

For more general information about careers in the motor industry, see the Institute of the Motor Industry (IMI) website or their careers portal Autocity.


Training and development

You would normally start work with a breakdown company on their in-house training scheme. Training would include customer care, improving existing skills to meet company standards, road safety and use of communications equipment. Your employer would usually give you ongoing training.

You could work towards the NVQ in Roadside Assistance and Recovery at levels 2 and 3. With more experience, you could also take the City and Guilds Certificate in Advanced Automotive Diagnostic Techniques (4121) at Level 4 or the IMI Awards Level 4 Diploma for Automotive Master Technician.

You could improve your career prospects by working towards the Institute of the Motor Industry's Automotive Technician Accreditation (ATA). This professional development programme has two levels – Roadside Assistance Diagnostic Technician and Roadside Assistance Master Technician. You would take a series of practical exams and online knowledge tests in order to pass each level.


Skills and knowledge

To be a motor vehicle breakdown engineer you should have:

  • a thorough technical knowledge of vehicles
  • practical skills
  • good driving ability
  • excellent customer service, communications and empathy skills
  • the ability to explain technical issues in a simple way to customers
  • the ability to remain calm in difficult circumstances and think on your feet
  • a reassuring manner
  • the ability to work alone
  • an awareness of health and safety issues
  • basic computer skills.

More information

Institute of the Motor Industry (Opens new window)
Fanshaws
Brickendon
Hertford
SG13 8PQ
Tel: 01992 511521
www.motor.org.uk

Autocity (Opens new window)
Email: careers@motor.org.uk
http://autocity.org.uk

Tomorrow's Engineers (Opens new window)
EngineeringUK
Weston House
246 High Holborn
London
WC1V 7EX
Email: careers@engineeringuk.com
Tel: 020 3206 0400
www.tomorrowsengineers.org.uk

City & Guilds (Opens new window)
1 Giltspur Street
London
EC1A 9DD
Tel: 0844 543 0000
www.cityandguilds.com


Opportunities

Job opportunities are mainly with companies offering vehicle breakdown and recovery services. Some companies contract garages to provide breakdown services, so similar patrol work may be available with local garages.

With experience, you could be promoted to supervisory, managerial or training roles.

You may find the following useful for job vacancies and general reading (links open in a new window):

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

The vehicle maintenance and repair industry is part of the automotive retail sector, represented by the IMI Automotive Sector Skills Council, which also includes: vehicle sales; vehicle rental; and vehicle parts, distribution and supply. The UK automotive retail sector employs an estimated 514,572 people, accounting for 1.9% of the UK workforce. Future growth for the whole sector is forecast to be an increase of 2% by 2017.

The vehicle maintenance and repair industry covers all forms of maintenance on all types of vehicles. Different types of maintenance and repair include:

  • Routine maintenance and repair – such as regular servicing of cars, lorries, motorcycles, vans, motorsport vehicles, fork lift trucks and the diagnosis and fixing of any faults
  • Accident repair ‐ reinstating of vehicles to original condition following the event of an accident (activities such as panel beating, re‐spraying, mechanical electrical trim replacement and auto glazing)
  • Roadside assistance – diagnosis and repair of faults of vehicles at the roadside
  • Body building – the design, build and fitting of bespoke body work for commercial vehicle chasses, such as fire engines, horse boxes and vans
  • Fast fit operations (tyres, exhausts, batteries etc.) – such as fitting of tyres, exhausts, brakes and suspension systems normally done whilst the customer waits

Key facts:

  • There is an estimated 193,789 working in the industry, in an estimated 37,985 business units.
  • The number of vehicle maintenance and repair businesses has increased by 48% over the last decade.
  • The number of jobs in the industry has grown since 1998.

Jobs in the industry include: service technician, diagnostic technician, master technician, workshop supervisor, management, motorsport technician, paint technician, MOT examiner.


National and regional data

East Midlands – There is an estimated 15,297 jobs in the industry, which is an increase of 39% since 1998. The East Midlands accounts for 9% of all employment within the vehicle maintenance and repair industry. The automotive retail sector as a whole is set to decline by 4% in the region by 2017.

East of England – There is an estimated 20,709 jobs in the industry, which is a rise of 32% since 1998. The East accounts for 12% of all employment within the industry. The automotive retail sector as a whole is set to increase by 4% in the region by 2017.

London – There is an estimated 15,641 jobs in the industry, which is a fall of 9% since 1998. London accounts for 9% of all employment within the vehicle maintenance and repair industry. The automotive retail sector as a whole is forecast to decline by 14% in the region by 2017.

North East – There is an estimated 7,868 jobs in the industry, which is a rise of 53% since 1998. The North East accounts for 5% of all employment within the vehicle maintenance and repair industry. The automotive retail sector as a whole is forecast to decline by 11% in the region by 2017.

North West – There is an estimated 20,036 jobs in the industry. The region accounts for 12% of all employment within the vehicle maintenance and repair industry. The automotive retail sector as a whole is forecast to decline by 4% in the region by 2017.

South East – There is an estimated 31,349 jobs in the industry. The South East accounts for 19% of all employment within the vehicle maintenance and repair industry. The automotive retail sector as a whole is set to increase by 17% in the region by 2017.

South West – There is an estimated 18,911 jobs in the industry, which is a significant increase of 30% since 1998. The region accounts for 11% of all employment within the vehicle maintenance and repair industry. The automotive retail sector as a whole is forecast to decline by 16% in the region by 2017.

West Midlands – There is an estimated 18,745 jobs in the industry, which is an increase of 26% since 1998. The region accounts for 11% of all employment within the industry. The automotive retail sector as a whole is forecast to increase by only 1% in the region by 2017.

Yorkshire and the Humber – There is an estimated 19,110 jobs in the industry, which is an increase of 52% since 1998. The region accounts for 11% of all employment within the industry. The automotive retail sector as a whole is forecast to increase by 15% in the region by 2017.

Scotland – There is an estimated 13,646 jobs in the industry, which is a fall of 31% since 1998. Scotland accounts for 9% of all employment within the vehicle maintenance and repair industry. The automotive retail sector as a whole is forecast to increase by 1% by 2017.

Wales – There is an estimated 8,980 jobs in the industry. The automotive retail sector as a whole has seen a growth in employment over the past decade jobs, but it is forecast to decline by 2% by 2017. The sector as a whole accounts for 4% of all national employment within the automotive retail sector.

The following data are for the automotive retail sector as a whole:

Northern Ireland – The automotive retail sector has seen a growth in employment over the past decade, to an estimated 13,893 jobs. Employment is forecast to continue to increase by 17% by 2017. It accounts for 3% of all national employment within the automotive retail sector.


Career paths


Further sources


View full Job market information






Get skills in..

Want to get the skills needed to be prepared for this job? Click on the links below to see relevant courses.



What are people talking about today?

View our Forums

Career Tools

We’re interested in your opinion!

We’d like to know what you think of the National Careers Service website.

If you would like to take part in a short survey after you have finished using the website, please click ‘yes’ below.