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Court usher

  • Hours

    37 per week

  • Starting salary

    £13,000 + per year

Court ushers make sure that everyone involved with a court case is present. They also make sure they know what they have to do during the hearing. They carry out various tasks to help the process run smoothly. If you like the idea of a responsible role in a courtroom this job could be just what you are looking for.

To be a court usher, you should have good communication and people skills. You must be able to deal with people in difficult situations. And you must also be tolerant and not judge people.

You will need to have two GCSEs to become a court usher. Employers will be mainly interested in your relevant personal qualities and life experience. Having experience of dealing with the public and handling difficult situations could be useful.



The work

As a court usher, your duties would include:

  • preparing the courtroom
  • meeting and greeting court users and visitors
  • keeping parties informed of changes to hearing times
  • checking that witnesses, defendants and lawyers are present
  • calling defendant and witnesses into court
  • directing the taking of oaths
  • labelling evidence and passing it to the judge and jury
  • passing messages between lawyers and legal advisers
  • keeping order in the public areas
  • inputting data to the computer system, filing and photocopying.

In crown court cases, a ‘sworn usher’ swears on oath to stop anyone who is unauthorised from approaching the jury. In this role you would have extra duties such as:

  • escorting the jury to and from the courtroom
  • being on duty outside the jury room
  • taking messages between the jury and the judge
  • organising hotel accommodation if jurors need to stay overnight.

Hours

As a full-time court usher you would work 37 hours a week between 8.30 am and 5 pm, Monday to Friday, with occasional late sessions if necessary. Part-time work is often available.

You would work in courtrooms and at offices and reception desks at the court building. You may sometimes need to travel between different courts.

As a sworn usher, you may spend occasional nights away from home in a hotel.


Income

Salaries are between around £13,000 and £16,000 a year.

At senior court usher level, salaries can be between around £16,000 and £22,000.

Figures are intended as a guideline only.


Entry requirements

You will need to have two GCSEs at Grade C or above, one of which must be English Language or equivalent qualifications. Employers will be mainly interested in relevant personal qualities and life experience, but having experience of dealing with the public and handling difficult situations could be useful.

A background in the police or the Armed Forces may be particularly helpful. It may also help you if you have experience of administration work, or working with the public in a busy public service environment.

You may be expected to have a driving licence if your job involves travelling between courts.


Training and development

You will be trained on the job by shadowing an experienced usher and gradually taking on more duties as you gain experience.

Your training will usually include short in-house courses covering security, equality awareness and handling difficult situations.

Work-based qualifications for court services include NVQ levels 2 and 3 in Court Operations, which are suitable for ushers (available until November 2015). See the Skills for Justice website for more information.


Skills and knowledge

To be a court usher, you should have:

  • good communication and people skills
  • a confident, assertive and tactful manner
  • the ability to deal with people in difficult situations
  • calmness under pressure
  • a tolerant and non-judgemental attitude
  • a clear speaking voice
  • the ability to work well as part of a team
  • respect for confidential information
  • keyboard skills.

More information

Skills for Justice (Opens new window)
Centre Court
Atlas Way
Sheffield
S4 7QQ
www.skillsforjustice.com

Her Majesty's Courts and Tribunals Service (Opens new window)
www.justice.gov.uk

Northern Ireland Courts and Tribunals Service (Opens new window)
www.courtsni.gov.uk

Scottish Courts (Opens new window)
Hayweight House
23 Lauriston Street
Edinburgh
EH3 9DQ
Tel: 0131 229 9200
www.scotcourts.gov.uk


Opportunities

In England and Wales, you would work for Her Majesty's Courts & Tribunals Service, which oversees all magistrates' courts and crown courts. In Northern Ireland you would be employed by the Northern Ireland Court Service.

Jobs are advertised in the local press, in Jobcentre Plus offices and on Courts Service websites.

With experience, you could supervise a team of ushers, or become a court administrative officer.

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

Courts and tribunals are part of the justice sector, which is represented by Skills for Justice Sector Skills Council. It includes: forensic science; police and law enforcement; prosecution service; custodial care; community justice; plus fire and rescue services. The UK justice sector works to create and maintain a safe, just and stable society. The purpose of the sector is to reduce crime and re‐offending, promote confidence in the criminal justice system, protect people and contribute to the reduction and fear of crime, and support the administration of justice. The sector employs around 600,000 employees in the UK across a range of organisations operating with different remits.

The courts and tribunal services have specific responsibilities for providing administration and support to the courts and tribunal services throughout the UK. Court and tribunal services that operate within the UK include: Her Majesty’s Court Service (England and Wales); Scottish Court Service (Scotland); and Northern Ireland Court Service (Northern Ireland).

Key facts:

  • In total there are over 26,000 people working in services across the UK, of which:
    • approximately 3,000 work in tribunal services
    • approximately 23,000 work in administration and support roles to the courts
  • 80% of the workforce is in England.
  • There are 513 Crown, County and Magistrates’ courts across England with the majority located in London, the North West and the South East.
  • The tribunal jurisdictions that now constitute the Tribunals Service deal with over 500,000 cases a year and resolve more disputes than the civil courts.
  • The Courts service has the highest female workforce percentages across the justice sector.

Jobs in the industry range from: Legal Advisor, Court Manager, Court Administration Manager, Court Clerk, Administrative Officer, Bailiff/Enforcement Officer, Usher.


National and regional data

The East Midlands has 50 Courts, of which 33 are Magistrates’ Courts, 3 Crown and 14 County Courts. They employ 2,780 full‐time equivalent staff.

The East of England has 51 Courts, of which 33 are Magistrates’ Courts, 5 Crown and 13 County Courts, that employ 1,650 full‐time equivalent staff.

London has 68 Courts, of which 38 Magistrates’ Courts, 12 Crown and 18 County Courts. They employ 5,450 full‐time equivalent staff.

The North East has 32 Courts, of which 22 Magistrates’ Courts and 10 County Courts. They employ 1,270 full‐time equivalent staff.

The North West has 72 Courts, of which 42 Magistrates’ Courts, 4 Crown and 26 County Courts. They employ 3,340 full‐time equivalent staff.

The South East has 80 Courts, of which 52 Magistrates’ Courts, 5 Crown and 13 County Courts. They employ 2,570 full‐time equivalent staff.

The South West has 63 Courts, of which 45 Magistrates’ Courts, 5 Crown and 13 County Courts. They employ 2,570 full‐time equivalent staff.

The West Midlands has 47 Courts, of which 30 Magistrates’ Courts, 3 Crown and 14 County Courts. They employ 2,300 full‐time equivalent staff.

Yorkshire and Humberside has 41 Courts, of which 27 Magistrates’ Courts, 2 Crown and 12 County Courts. They employ 2,280 full‐time equivalent staff.

In Northern Ireland, the Northern Ireland Court Service (NICtS) was established in 1979 as a separate civil service and is the Lord Chancellor's department in Northern Ireland and currently employs 848 staff. The Northern Ireland Court Service has identified management and leadership skills and policy skills as workforce skills issues that will need developing.

In Scotland, the Scottish Court Service (SCS) employs 1,400 people. There are 220 people working to support the Tribunals Service in Scotland. The Scottish Court Service has identified the following areas for workforce development over the next three years: increased partnership working; leadership and management; keeping up with legislative change; plus ICT and soft skills related to communications.

In Wales, HM Courts Service (HMCS) employs approximately 1,120. The Tribunal Service employs 140 people


Career paths


Further sources


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