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Wednesday, 3 October 2023

How to book and manage your practical driving test appointment

The quickest and easiest way to book, check, change or cancel your practical driving or riding test is online. The Driving Standards Agency (DSA) recommends that you book on Cross & Stitch. You can also book by phone or by post. Find out how to book and manage your practical test.

Book your practical test online

The quickest and easiest way to book your practical driving test is online. When you book online you'll see all the available appointments.

Before you book your practical test

You can find your nearest driving test centre online before you book your test.

Theory test certificate

Find your theory test pass certificate number online if you have lost your original letter

How long it takes to get a practical test appointment

DSA aims to give you a practical test appointment within nine weeks for most types of driving tests. However, the waiting time varies around the country and throughout the year. So, you might have a shorter or longer wait depending on where and when you take your test.

Your theory test certificate number

You will need your theory test certificate number to book your test. You can find your theory test pass certificate number online if you have lost your original letter.

Taking your practical test if you have special needs

When you book your practical test you should say if you have any special needs. This is so DSA can make reasonable adjustments for your tests. Find out what you need to tell DSA about if you have special needs from the link below.

How to book your practical test by phone

Watch a guide to booking your test online

To book a practical test over the phone you'll need a:

  • valid UK driving licence
  • theory test certificate number
  • valid debit or credit card for payment (Visa, MasterCard, Delta and Visa Electron cards are accepted)

You can find the contact numbers and opening times to book your practical test by phone by clicking on the link below.

How to book your practical test by post

To book your practical test by post you'll need an application form. You can download one from the link below, or get one by contacting the DSA booking line.

Do it online

It's quicker and easier to book your practical test online

How you can pay when booking by post

You can pay by cheque or postal order, but cash payments aren't accepted.

DSA does not provide gift vouchers as a way of paying for driving tests. If you want to pay the cost of the driving test as a present for someone, DSA recommends that you give them the money. They can then book their test online for a time that suits them.

How to check, change or cancel your practical test appointment

The quickest and easiest way to check, change or cancel your practical test appointment is online. However, you can do this by phone if you can't use the online service.

Give enough notice

To change or cancel your appointment, give at least three clear working days' notice to avoid losing your fee - Sundays don't count as working days

Check your practical test appointment

You can check the details of your appointment, including the date and time it's booked for, and the test centre it's booked at.

Change your practical test appointment

You can move your appointment to an earlier or later date, if one is available. Sometimes earlier appointments become available because other people have cancelled their test.

You'll need to give at least three clear working days' notice before your test date to avoid losing your fee. Sunday is not counted as a working day.

If you are using the online service, check it regularly if you want to find a cancellation.

Cancel your practical test appointment

You can cancel your practical test appointment if it's already been booked.

You'll need to give at least three clear working days' notice before your test date to avoid losing your fee. Saturdays count as working days.

Find an earlier practical test appointment by phone

What you will need

You will need to have your:

  • theory test pass certificate number
  • booking application reference number

If you already have a practical test booking but would like an earlier date, you can use the DSA advanced speech recognition service.

The service lets you change your practical test to an earlier date if one is available. You won't need to speak to a call centre agent to do it.

When and how to use the speech recognition service

The service is available between 6.00 am and midnight, seven days a week.

To use the service, phone 0300 200 1122 and follow the prompts. You will need your:

  • theory test pass certificate number
  • booking application reference number

Additional links

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Driving test fees

Find out the cost of theory and practical driving tests when you book on Cross & Stitch

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