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Substance misuse outreach worker

  • Hours

    35-40 per week

  • Starting salary

    £15,000 + per year

If you've got an understanding of substance misuse issues, and you want to help people take action to deal with their drug or alcohol problems, this job could suit you.

As an outreach worker you would encourage people with drug or alcohol problems to seek help from local support services, and advise them about how to minimise the risks to their health.

In this job you will need to have a calm and caring approach. You will have to be non-judgemental with your clients. You will also need to be able to build trust.

Volunteering for an organisation such as a drug, alcohol or housing charity is a good way to build skills and experience. You could also do a course in substance misuse. You would usually need to pass a Criminal Records Bureau check.



The work

You would be based in the community, and work with vulnerable groups such as young people and the homeless. You would act as a link between these groups and treatment programmes run by local authorities, charities and healthcare organisations.

Your duties with clients could include:

  • giving face-to-face advice about health protection
  • discussing their options for support
  • assessing their situation and needs
  • referring them to the appropriate service, for example a harm reduction programme, counsellor or GP
  • helping them to access other services like housing or temporary accommodation
  • attending appointments with them and providing help like filling out forms
  • working with their families to provide wider practical and emotional support.

Part of the job is to raise awareness of substance misuse issues and promote support services, which might involve:

  • building relationships with community organisations such tenants' groups
  • accompanying police patrols around pubs and clubs
  • running workshops in schools and youth centres.

You would work closely with other professionals such as nurses, social workers, counsellors and substance misuse project workers.


Hours

Your hours may be irregular and unsocial, and on-call duties could form part of the job. In a full-time post, you would work between 35 and 40 hours a week. Part-time paid and voluntary work is widely available.

You may be based in one place, for example at a charity's drop-in centre, but you would also travel around the community to work with clients and give talks.


Income

  • Starting salaries for outreach workers are between £15,000 and £20,000 a year
  • With experience, this can rise to between £21,000 and £28,000
  • Team leaders and local service managers can earn up to £35,000 a year.

Volunteers may receive expenses such as travel costs.

Figures are intended as a guideline only.


Entry requirements

You must have a good understanding of the issues facing people with substance misuse problems. Volunteering for an organisation such as a drug, alcohol or housing charity is a good way to build skills and experience, and would help when you come to apply for paid work.

You can find contacts for substance misuse organisations in your local telephone directory or by visiting the Talktofrank website, where you can search by postcode or town.

Previous experience in criminal justice, social care, youth work or counselling may give you an advantage when looking for paid work (you don't always need qualifications to get into this type of work, but some jobs may be only open to qualified nurses, counsellors or youth workers).

If you have personal experience of addiction or dependency you could also apply, as applications are usually welcome from people who have successfully come through treatment.

Part-time college courses in substance misuse are available, for instance the NCFE Certificate in Drug Awareness, which might help you to gain an understanding of some of the issues. Check with your local college for details.

Most jobs would also need you to pass an enhanced Criminal Records Bureau (CRB) check.

This job involves a lot of travel around the community, so a driving licence and access to a vehicle could be helpful, although this is not always essential.

See the websites for the Federation of Drug & Alcohol Professionals (FDAP), DrugScope and Alcohol Concern for more information about working in substance misuse.


Training and development

Most organisations will give you on-the-job training whether you are volunteering or in paid employment.

You will find it useful to gain Federation of Drug & Alcohol Professionals (FDAP) Drug and Alcohol Professional Certification. For this, you will have to be assessed against nationally-agreed standards – see the Qualifications section of the FDAP website for more information.

Level 3 is the minimum level of study if you are a drug and alcohol worker, some colleges offer courses to help you get started. You could also take training leading to:

  • Ascentis Level 3 Certificate in Understanding Substance Misuse
  • Edexcel BTEC Award and Certificate in Working with Substance Misuse at levels 3 and 4
  • City & Guilds Award and Certificate in Working with Substance Misuse at levels 3 and 4
  • City & Guilds Community Justice Award in Drug & Alcohol Services.

It is important to keep developing your skills throughout your career, which you can do through further training and networking events. See the Workforce Development section of Drink and Drugs.net for more information about training courses and providers.


Skills and knowledge

To be a substance misuse outreach worker you should have:

  • empathy and a calm, caring approach
  • an understanding of substance misuse issues and their impact on people
  • a non-judgemental attitude
  • the ability to build trusting relationships
  • the ability to work on your own initiative and also as part of a team
  • excellent communication and listening skills
  • the ability to work closely with a range of different organisations
  • respect for confidentiality.

More information

Federation of Drug & Alcohol Professionals (Opens new window)
www.fdap.org.uk

LGcareers (Opens new window)
www.lgcareers.com

Alcohol Concern (Opens new window)
www.alcoholconcern.org.uk

DrugScope (Opens new window)
www.drugscope.org.uk


Opportunities

You can find work with a range of organisations including:

  • charities
  • housing associations
  • health agencies
  • local authorities
  • the probation service
  • prisons.
With experience, you could become a volunteer coordinator or project team leader. You could also specialise in working with a particular user group, for example young people.

You may find the following useful for job vacancies and general reading (links open in new window):

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

Community justice is part of the justice sector, which is represented by Skills for Justice Sector Skills Council. It includes: police and law enforcement; prosecution service; courts and tribunals; forensic science; custodial care; plus fire and rescue services. The sector works to create and maintain a safe, just and stable society. Its purpose is to reduce crime and re-offending, promote confidence in the criminal justice system, protect people and contribute to the reduction and fear of crime, and support the administration of justice. The sector employs around 600,000 employees in the UK across a range of organisations operating with different remits.

The community justice sector can be divided into the following five main areas of activity or career pathways:

  • Working with offending behaviour – agencies that work with offending behaviour to protect the public, operate and enforce court orders and prison licences and rehabilitate offenders to lead law abiding and constructive lives.
  • Working with victims, survivors and witnesses – mainly third sector organisations that provide support to the victims, survivors and witnesses of crime in general (such as Victim Support), as well as organisations that specialise in a particular area of crime, such as domestic violence or rape (for example Rape Crisis UK).
  • Community safety – individuals and organisations that aim to reduce offending behaviour and the harms experienced by individuals and communities because of crime and disorder. They also seek to improve people’s quality of life through efforts to change the wider physical and social environment. To achieve this, Crime and Disorder Reduction Partnerships (CRDPs) have been established in England, and Community Safety Partnerships (CSPs) have been established in Wales, Scotland and Northern Ireland.
  • Substance misuse – community-based substance misuse organisations (whether statutory or third sector) work to improve availability, capability and effectiveness of advice, support and treatment for drug misuse. Drug action teams (DATs) (150 in England) and Substance Misuse Action Teams (SMATs) (22 in Wales) are responsible for ensuring that the national drugs strategy is delivered at a local level.
  • Youth justice – work with young people at risk to help them progress towards employment, further training or education opportunities. In England and Wales, the Youth Justice system comprises Youth Offending Teams (YOTs).

Key facts:

  • There are 73,000 people working in community justice, of which:
    • 33,025 work with offending behaviour
    • 11,500 work with victims, survivors and witnesses
    • an estimated 3,350 work in community safety
    • approximately 5,000 work in substance misuse organisations
    • 10,000 staff (and as many volunteers) work in youth justice (figure for England and Wales only)
  • 70% of the workforce is employed in the public sector.
  • High numbers of volunteers are required to work with victims, survivors and witnesses, and with the Youth Offending Teams.
  • Women across the justice sector as a whole tend to be concentrated in support roles.

Jobs in the industry range from:

  • Working with Offending Behaviour – Probation Services Officer, Trainee Probation Officer, Probation Officer, Supervisor, Psychologist, Senior Practitioner, Treatment Manager, Operational Support Staff, Project Workers
  • Working with Victims, Survivors and Witnesses – Managers, Victim Care Officers, Independent Domestic Violence Advocate, Senior practitioners, Counsellor/Therapist, Helpline workers, Volunteers
  • Community Safety – Community Safety Managers, Community Safety Officers, Neighbourhood Wardens/Community Wardens, Community Safety Team Leader
  • Substance Misuse – DAT/SMAT Co-ordinator, Project worker, Substance Misuse Worker, Practice nurse, Administrative worker
  • Youth Justice – Youth Workers, YOT Manager, Senior Practitioner, Practitioner, Administrative Assistants, Volunteers

National and regional data

In the East Midlands, there are 9 Drug Actions Teams, 5 Probation establishments and 8 Youth Offending Teams.

In the East of England, there are 10 Drug Actions Teams, 6 Probation establishments and 10 Youth Offending Teams.

In London, there are 33 Drug Actions Teams, 1 Probation establishment and 32 Youth Offending Teams.

In the North East, there are 12 Drug Actions Teams, 4 Probation establishments and 11 Youth Offending Teams.

In the North West, there are 22 Drug Actions Teams, 5 Probation establishments and 15 Youth Offending Teams.

In the South East, there are 19 Drug Actions Teams, 5 Probation establishments and 15 Youth Offending Teams.

In the South West, there are 15 Drug Actions Teams, 5 Probation establishments and 14 Youth Offending Teams.

In the West Midlands, there are 14 Drug Actions Teams, 4 Probation establishments and 12 Youth Offending Teams.

In Yorkshire and Humberside, there are 15 Drug Actions Teams, 3 Probation establishments and 15 Youth Offending Teams.

In Northern Ireland, the community justice workforce comprises:

  • 1,019 people working in offending behaviour
  • approximately 80 people working in community safety
  • 423 people delivering youth justice services
  • an unknown number working with victims, survivors and witnesses, and in substance misuse

Some key skill shortages in the Northern Ireland workforce include: risk assessment and management; challenges of working in partnership and in competition; working with high risk offenders; team leading in youth justice; multi-agency working with reference to young people; and competitive bidding.

In Scotland, the community justice workforce comprises:

  • 2,677 people working in offending behaviour
  • approximately 78 people working in community safety
  • 822 people delivering youth justice services
  • an unknown number working with victims, survivors and witnesses, and in substance misuse

Some key skill shortages in the Scottish workforce include: keeping up with policy and legislative change; partnership working skills; financial management, such as securing funding; and ICT skills.

In Wales, the community justice workforce comprises:

  • 1,450 people working in offending behaviour
  • approximately 66 people working in community safety
  • 423 people
  • an unknown number working with victims, survivors and witnesses, in substance misuse and delivering youth justice services

Some key skill shortages in the Northern Ireland workforce include: risk assessment and management; challenges of working in partnership and in competition; working with high risk offenders; team leading in youth justice; multi-agency working with reference to young people; and competitive bidding.


Career paths


Further sources


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