Skip Ribbon Commands
Skip to main content Can't find what you're looking for?

Job profiles

Probation officer

  • Hours

    37 per week

  • Starting salary

    £21,500 + per year

If you want a fulfilling job that could help change people's lives for the better, this job could be ideal for you. Probation officers supervise people serving community and prison sentences. They also help with their rehabilitation after release.

You do not need formal qualifications to start out as a probation services officer, but to qualify as a probation officer you will have to get an honours degree in Community Justice and the Level 5 Diploma in Probation Practice.

To become a probation services officer, you will need to be able to get on with a wide range of people and have a fair-minded approach. You will also need to stay calm under pressure. Sometimes you may need to handle challenging behaviour.



The work

As a probation officer, your aim would be to protect the public and reduce crime, by:

  • reducing the risk of re-offending
  • ensuring offenders carry out their punishment
  • helping offenders back into the community
  • making offenders aware of how their offences affect victims and the public.

You would work with offenders before, during and after they are sentenced. You would often work in a field team, preparing court reports and supervising offenders in the community. You could also work in other settings such as prisons or approved premises (previously known as probation hostels).

Your work might include:

  • interviewing offenders and other relevant people before sentencing
  • preparing pre-sentence reports, to advise magistrates and judges on the most suitable sentence
  • enforcing Community Orders - making sure that offenders attend regular supervision appointments and take part in group programmes or unpaid community work
  • running specialist group programmes to change offenders' attitudes and behaviour
  • providing reports and risk assessments to help prisons and parole review boards decide on early release
  • working with prisoners about to be released
  • working with victims of crime.

In this job you would work closely with a range of other agencies such as the police, social services, substance misuse services and Youth Offending Teams.


Hours

You would normally work around 37 hours a week, Monday to Friday. You may sometimes need to cover nights and weekends, usually with time off to make up for working unsocial hours. You may be able to organise some of your own working patterns.

You would have an office base but also spend a lot of your time travelling around your local area to attend community programmes, group sessions, prisons and court.


Income

Probation services officers (PSOs) earn between £21,500 and £28,000 a year.

Qualified probation officers (POs) earn around £28,000 to £37,000 a year.

Figures are intended as a guideline only.


Entry requirements

To become a probation officer (PO), you will need to be employed as an unqualified probation services officer (PSO), undergo training and gain qualifications whilst you are working, and then apply for a probation officer post.

Your first step would be to join a local probation trust as a PSO. Trusts will only recruit PSOs as and when there are vacancies, so you should check their websites and the local press regularly.

Qualifications normally involve gaining an honours degree in community justice and the Level 5 Diploma in Probation Practice.

Graduates with a relevant degree may be able to take the Graduate Diploma in Community Justice then gain the Level 5 Diploma in Probation Practice. Relevant degrees are criminology, criminal justice, community justice and police studies, or a joint honours degree in social science or law together with one of these.

When applying for PSO jobs, you will usually need experience of working with offenders or other vulnerable groups. You could get this through paid work or by volunteering in services such as:

  • local probation hostels
  • community payback teams
  • youth offending teams
  • prison visiting services
  • victim support services.

Visit the Do-it website or contact your local probation trust to find out about any suitable volunteering opportunities.

To become a probation officer in Northern Ireland you must be a qualified social worker. Contact the Probation Board for Northern Ireland for more information.


Training and development

Once you have become a qualified probation officer, you will be encouraged to continue your professional and personal development throughout your career. With experience, you could specialise in a number of areas or progress into management.


Skills and knowledge

To become a probation officer, you will need to have:

  • the ability to relate to a wide range of people
  • confident spoken communication skills
  • a fair, objective and non-judgemental approach
  • a mature and responsible attitude
  • the ability to gain people's trust and confidence
  • the ability to cope with stressful situations
  • report-writing skills
  • good organising skills, with the ability to plan your own workload
  • the ability to work well as part of team and also on your own initiative
  • problem-solving ability
  • motivation and commitment.

More information

Skills for Justice (Opens new window)
Centre Court
Atlas Way
Sheffield
S4 7QQ
www.skillsforjustice.com

Probation Board for Northern Ireland (Opens new window)
80-90 North Street
Belfast
BT1 1LD
Tel: 028 9026 2400
www.pbni.org.uk

Ministry of Justice (Opens new window)
102 Petty France
London
SW1H 9AJ
Tel: 020 3334 3555
www.justice.gov.uk


Opportunities

In England or Wales, you would be employed by one of the 35 local probation trusts. For details of local probation trusts, see the Probation Association website.

You could also find temporary contracts through employment agencies that specialise in community justice work.

Jobs may be advertised in the local press, on local probation trust websites and by specialist employment agencies.

You may find the following useful for vacancies and general reading (links open in new window):

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

Community justice is part of the justice sector, which is represented by Skills for Justice Sector Skills Council. It includes: police and law enforcement; prosecution service; courts and tribunals; forensic science; custodial care; plus fire and rescue services. The sector works to create and maintain a safe, just and stable society. Its purpose is to reduce crime and re-offending, promote confidence in the criminal justice system, protect people and contribute to the reduction and fear of crime, and support the administration of justice. The sector employs around 600,000 employees in the UK across a range of organisations operating with different remits.

The community justice sector can be divided into the following five main areas of activity or career pathways:

  • Working with offending behaviour – agencies that work with offending behaviour to protect the public, operate and enforce court orders and prison licences and rehabilitate offenders to lead law abiding and constructive lives.
  • Working with victims, survivors and witnesses – mainly third sector organisations that provide support to the victims, survivors and witnesses of crime in general (such as Victim Support), as well as organisations that specialise in a particular area of crime, such as domestic violence or rape (for example Rape Crisis UK).
  • Community safety – individuals and organisations that aim to reduce offending behaviour and the harms experienced by individuals and communities because of crime and disorder. They also seek to improve people’s quality of life through efforts to change the wider physical and social environment. To achieve this, Crime and Disorder Reduction Partnerships (CRDPs) have been established in England, and Community Safety Partnerships (CSPs) have been established in Wales, Scotland and Northern Ireland.
  • Substance misuse – community-based substance misuse organisations (whether statutory or third sector) work to improve availability, capability and effectiveness of advice, support and treatment for drug misuse. Drug action teams (DATs) (150 in England) and Substance Misuse Action Teams (SMATs) (22 in Wales) are responsible for ensuring that the national drugs strategy is delivered at a local level.
  • Youth justice – work with young people at risk to help them progress towards employment, further training or education opportunities. In England and Wales, the Youth Justice system comprises Youth Offending Teams (YOTs).

Key facts:

  • There are 73,000 people working in community justice, of which:
    • 33,025 work with offending behaviour
    • 11,500 work with victims, survivors and witnesses
    • an estimated 3,350 work in community safety
    • approximately 5,000 work in substance misuse organisations
    • 10,000 staff (and as many volunteers) work in youth justice (figure for England and Wales only)
  • 70% of the workforce is employed in the public sector.
  • High numbers of volunteers are required to work with victims, survivors and witnesses, and with the Youth Offending Teams.
  • Women across the justice sector as a whole tend to be concentrated in support roles.

Jobs in the industry range from:

  • Working with Offending Behaviour – Probation Services Officer, Trainee Probation Officer, Probation Officer, Supervisor, Psychologist, Senior Practitioner, Treatment Manager, Operational Support Staff, Project Workers
  • Working with Victims, Survivors and Witnesses – Managers, Victim Care Officers, Independent Domestic Violence Advocate, Senior practitioners, Counsellor/Therapist, Helpline workers, Volunteers
  • Community Safety – Community Safety Managers, Community Safety Officers, Neighbourhood Wardens/Community Wardens, Community Safety Team Leader
  • Substance Misuse – DAT/SMAT Co-ordinator, Project worker, Substance Misuse Worker, Practice nurse, Administrative worker
  • Youth Justice – Youth Workers, YOT Manager, Senior Practitioner, Practitioner, Administrative Assistants, Volunteers

National and regional data

In the East Midlands, there are 9 Drug Actions Teams, 5 Probation establishments and 8 Youth Offending Teams.

In the East of England, there are 10 Drug Actions Teams, 6 Probation establishments and 10 Youth Offending Teams.

In London, there are 33 Drug Actions Teams, 1 Probation establishment and 32 Youth Offending Teams.

In the North East, there are 12 Drug Actions Teams, 4 Probation establishments and 11 Youth Offending Teams.

In the North West, there are 22 Drug Actions Teams, 5 Probation establishments and 15 Youth Offending Teams.

In the South East, there are 19 Drug Actions Teams, 5 Probation establishments and 15 Youth Offending Teams.

In the South West, there are 15 Drug Actions Teams, 5 Probation establishments and 14 Youth Offending Teams.

In the West Midlands, there are 14 Drug Actions Teams, 4 Probation establishments and 12 Youth Offending Teams.

In Yorkshire and Humberside, there are 15 Drug Actions Teams, 3 Probation establishments and 15 Youth Offending Teams.

In Northern Ireland, the community justice workforce comprises:

  • 1,019 people working in offending behaviour
  • approximately 80 people working in community safety
  • 423 people delivering youth justice services
  • an unknown number working with victims, survivors and witnesses, and in substance misuse

Some key skill shortages in the Northern Ireland workforce include: risk assessment and management; challenges of working in partnership and in competition; working with high risk offenders; team leading in youth justice; multi-agency working with reference to young people; and competitive bidding.

In Scotland, the community justice workforce comprises:

  • 2,677 people working in offending behaviour
  • approximately 78 people working in community safety
  • 822 people delivering youth justice services
  • an unknown number working with victims, survivors and witnesses, and in substance misuse

Some key skill shortages in the Scottish workforce include: keeping up with policy and legislative change; partnership working skills; financial management, such as securing funding; and ICT skills.

In Wales, the community justice workforce comprises:

  • 1,450 people working in offending behaviour
  • approximately 66 people working in community safety
  • 423 people
  • an unknown number working with victims, survivors and witnesses, in substance misuse and delivering youth justice services

Some key skill shortages in the Northern Ireland workforce include: risk assessment and management; challenges of working in partnership and in competition; working with high risk offenders; team leading in youth justice; multi-agency working with reference to young people; and competitive bidding.


Career paths


Further sources


View full Job market information






Get skills in..

Want to get the skills needed to be prepared for this job? Click on the links below to see relevant courses.



What are people talking about today?

View our Forums

Career Tools

We’re interested in your opinion!

We’d like to know what you think of the National Careers Service website.

If you would like to take part in a short survey after you have finished using the website, please click ‘yes’ below.