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Shoe repairer

  • Hours

    40 per week

  • Starting salary

    £12,000 + per year



The work

Shoe repairers mend footwear and other accessories such as belts and bags. Most repairers are based in high street shops, where they will combine their shoe repairing work with other services like key cutting, watch repairing and engraving.

As a shoe repairer, your key tasks would include:

  • replacing worn out soles and heels
  • carrying out more complicated repairs, such as renewing stitching and welts
  • building up heels and soles
  • cleaning, polishing, dyeing or staining shoes
  • replacing accessories like buckles, laces, zips and straps
  • taking payments from customers
  • maintaining equipment, sharpening cutting tools and servicing machinery.

If self-employed, you would also be responsible for keeping your own accounts.

You may also specialise in repairing bespoke or handmade shoes, or focus on making or repairing orthopaedic shoes with a small specialist company.


Hours

You would typically work 40 hours a week, including Saturdays, although there may be opportunities to work part-time.

You would carry out repairs at a workbench, using specialist tools and machinery. This job can involve working with strong adhesives and fumes, and hazardous, loud machinery. You would need to wear appropriate protective clothing.


Income

  • Shoe repairers can earn £12,000 a year.
  • With experience, this can rise to between £15,000 and £21,000.

Bonus schemes may also be available. Self-employed repairers’ earnings are linked to the shop’s takings.

Figures are intended as a guideline only.


Entry requirements

To start as a trainee, you do not need any specific qualifications. Some employers may ask you to take a short aptitude test, covering English, basic maths and practical skills.

It could be an advantage to have qualifications or experience in areas such as leatherwork, or in retail, sales or customer care.

Another way into this area of work is through an Apprenticeship scheme. The range of Apprenticeships available in your area will depend on the local jobs market and the types of skills employers need from their workers. To find out more about Apprenticeships, visit the Apprenticeships website.


Training and development

Once working as a shoe repairer, you will typically learn your trade in the workplace under the supervision of an experienced colleague.

You could also work towards qualifications such as:

  • ABC levels 2 and 3 in Footwear and Leather
  • ABC Award or Diploma in Shoe Repair, Key Cutting, Associated Multi Services.

You may also have further training in areas such as key cutting, engraving or watch repair if these services are offered by your employer.


Skills and knowledge

  • good practical skills and hand-eye coordination
  • patience
  • the ability to pay close attention to detail
  • an awareness of health and safety
  • the ability to work on your own initiative
  • good customer care skills
  • the ability to work under pressure and meet deadlines
  • basic maths skills to estimate costs and handle cash
  • good eyesight in order to work with small stitching
  • the ability to match dye colours.

Opportunities

MultiService Association/Society of Master Shoe Repairers (Opens new window)
www.msauk.biz

Creative Skillset (Opens new window)
Focus Point
21 Caledonian Road
London
N1 9GB
www.creativeskillset.org

Creative Skillset Careers (Opens new window)
Tel: 08080 300 900 (England and Northern Ireland)
Tel: 0845 850 2502(Scotland)
Tel: 08000 121 815 (Wales)
www.creativeskillset.org/careers


Opportunities

The footwear and leather industry is quite heavily concentrated in areas such as Northamptonshire, Lancashire, Walsall and Somerset.

You will find job opportunities in repair outlets within large retail chains, department stores and shoe retailers. You could work in high quality shoe-making factories, dealing with shoes returned for repair. Jobs are often advertised through Jobcentre Plus offices, the local press and Directgov (Jobseekers page).

If you work for a larger company you could progress to assistant manager and retail manager before moving on to area or regional manager. With experience and financial backing, you could set up your own retail business.

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

The footwear and leather industry is part of the fashion and textiles sector, represented by Creative Skillset, which also includes: apparel; textiles; and footwear and leather; advertising; animation; computer games; facilities; film; >interactive media; photo imaging; publishing; radio; and television. The fashion and textiles sector as a whole employs an estimated 340,000 people across 79,000 enterprises, which are predominately small and medium sized employers. The sector contributes around £10 billion to the UK economy each year, but due to the current economic downturn, product exports have fallen. However, employment in the sector has remained relatively stable level.

The footwear and leather industry includes: leather production and tanning; the manufacture of leather goods and accessories, such as luggage; footwear; and shoe repair. Recent manufacturing output of the industry has declined, but productivity has risen where it has remained virtually static across the wider manufacturing sector. Clothing and footwear prices have fallen, but suppliers of niche and luxury leather goods are reportedly doing well.

Key facts:

  • The industry contributes around £700 million to the UK economy each year.
  • There are around 4,600 businesses, of which almost 3,000 are sole traders.
  • Almost 27,000 people work in the industry.
  • There is a forecast decline in the industry of 57% between 2006 and 2014.
  • The wholesale component of the footwear and leather industry is, however, expected to see modest growth in employment.

Jobs in the industry range from:

  • Production staff – leather production operative, footwear manufacturing operative, production manager, technical manager
  • Design staff – footwear designer, footwear technologist leather goods/accessories designer
  • Repair staff – shoe repairer, shop manager
  • Technology staff – leather technologist

National and regional data

The industry is widely distributed across England, but activity is heavily concentrated in Northamptonshire and Lancashire (both traditional footwear areas), together with Walsall (leather goods including saddlery) and Somerset (production of leather and leather goods).

East Midlands – There are around 4,000 people employed within the footwear and leather industry in the East Midlands, which is more than any other region of England. The majority of the workforce is based in Northampton.

East of England – There are almost 2,000 people employed within the industry. South Cambridgeshire has the largest workforce, followed by Norwich. To 2017, it is estimated that the number in the leather manufacturing industry will need to remain the same, at around 1,000 people.

London – There are around 3,000 people employed within the industry in London, making it the third largest region for footwear and leather in the UK. Hackney has the largest workforce, followed by Westminster. Employment is fairly evenly distributed throughout the remaining districts in London. To 2017, it is estimated that the number of people required in leather manufacturing will increase from around 2,000 to 3,000.

North East – There are around 340 people employed within the industry, which represents a small proportion of the total UK employment in this industry. Redcar and Cleveland have the largest number of people employed in the footwear and leather industry. Employment is fairly evenly distributed throughout the remaining districts. To 2017, it is estimated that 1,000 extra people will be required in leather manufacturing positions.

North West – There are almost 2,000 people employed within the industry in the North West. Manchester has the largest workforce, followed by West Lancashire then Allerdale, West Cumbria. It is estimated that there will be a decline in the total level of employment required in leather manufacturing between now and 2017.

South East – There are around 2,000 people employed within the industry, who are mainly located in mid‐Sussex. It is estimated that 1,000 more people will be required in leather manufacturing positions between now and 2017.

South West – There are over 3,000 people employed within the industry. Within this region, Mendip (NE Somerset), South Somerset and Bristol have the largest number of people employed. It is estimated that there will be a small decline in the total level of employment required in leather manufacturing to 2017. An estimated 1,000 people will be needed during this time.

West Midlands – There are almost 2,000 people employed within the industry, with well over half located in Walsall. It is estimated that there will be a slight increase in the total level of employment required in leather manufacturing between now and 2017 in the region and an estimated 4,000 recruits will be needed.

Yorkshire and the Humber – There are almost 2,000 people employed within the industry, who are predominately located in Leeds and Bradford. To 2017, it is estimated that there will be a decline in the total level of employment required in leather manufacturing.

[N.B. Data derived from Annual Business Inquiry, 2007.]


Career paths


Further sources


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