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Laundry worker

  • Hours

    35-40 per week

  • Starting salary

    £12,000 + per year



The work

As a laundry worker, you could work in a variety of settings including laundry departments in hospitals, educational institutions, care homes and hotels, and large service companies.

Your duties will vary depending on the size of the company you work in. Your key tasks are likely to include:

  • checking items for damage or stains
  • sorting items according to colour, size, type of fabric
  • tagging with bar codes or computer chips for identification
  • using water and chemicals to remove stains before processing
  • loading items into machines
  • finishing by drying, pressing and folding
  • occasionally handling the collection, delivery, replacement and transportation of larger items.

You may also process orders, send out invoices and update databases.

In smaller laundry operations, you may handle payments and deal with any customer complaints.


Hours

You would typically work 35 to 40 hours a week on a seven-day shift pattern.

You would spend most of the working day on your feet. This type of work may not be suitable if you have any allergies, breathing problems or skin complaints, as you will come into contact with chemicals and a steamy atmosphere.


Income

  • Laundry workers may earn between around £12,000 and £15,000 a year
  • Managers may earn around £18,000.

Shift allowances and overtime payments may be available.

Figures are only intended as a guideline.


Entry requirements

You do not need any qualifications to work in a laundry, however, you will need reading and writing skills.

Employers will expect you to be reliable and able to work to high standards. It could be useful if you have experience of practical work.


Training and development

Once you are working in a laundry you will usually receive on-the-job training from experienced staff. You may be able to work towards NVQ Level 2 in Laundry Operations or Laundry Service Support.

You could also develop your skills by studying with:

  • Guild of Cleaners and Launderers (GCL) Q Star qualification scheme
  • SATRA courses on various subjects such as stain removal, and health and safety
  • Textile Services Association short courses and seminars (for members only).

Skills and knowledge

  • the ability to operate and adjust machinery
  • good attention to detail
  • a willingness to do repetitive work
  • the ability to work methodically and follow instructions
  • good teamworking skills
  • accurate counting and measuring skills.

More information

Textile Services Association Ltd (TSA) (Opens new window)
7 Churchill Court
58 Station Road
North Harrow
Middlesex
HA2 7SA
www.tsa-uk.org

Guild of Cleaners and Launderers (Opens new window)
www.gcl.org.uk

SATRA (Opens new window)
SATRA House
Rockingham Road
Kettering
Northamptonshire
NN16 9JH
www.satra.co.uk

Creative Skillset (Opens new window)
Focus Point
21 Caledonian Road
London
N1 9GB
www.creativeskillset.org

Creative Skillset Careers (Opens new window)
Tel: 08080 300 900 (England and Northern Ireland)
Tel: 0845 850 2502(Scotland)
Tel: 08000 121 815 (Wales)
www.creativeskillset.org/careers


Opportunities

You could find job vacancies through local newspapers, Jobcentre Plus offices, Directgov and by contacting directly the laundry departments of hospitals, hotels and prisons. You could also work with large service companies that rent and launder items such as bed linen and uniforms for hotels and hospitals.

With experience you may be able to progress to supervisor level and then into management.

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

The laundry and dry‐cleaning industry is part of the fashion and textiles sector, represented by Creative Skillset, which also includes: apparel; textiles; and footwear and leather; advertising; animation; computer games; facilities; film; interactive media; photo imaging; publishing; radio; and television. The fashion and textiles sector as a whole employs an estimated 340,000 people across 79,000 enterprises, which are predominately small and medium sized employers. The sector contributes around £10 billion to the UK economy each year, but due to the current economic downturn, product exports have fallen. However, employment in the sector has remained relatively stable level.

The laundry industry includes: dry‐cleaning services; laundry services; textile rental; and clothing repair and alteration. In the current economic climate, commercial laundries are reporting their best year ever, while customer‐facing, high‐street laundries are not doing so well.

Key facts:

  • The industry contributes £1.1 billion to the UK economy each year.
  • There are around 13,000 enterprises in the textile services industry, of which 11,000 are sole traders.
  • Most of these businesses are small, employing 250 people or fewer.
  • There are around 50,000 people employed in this industry in the UK.

Jobs in the industry include: laundry operative, dry‐cleaning operative, presser, branch assistant, repair/alteration hand, machine maintenance technician, laundry engineer and production manager.


National and regional data

This industry is fairly evenly spread across the UK. The greatest concentrations of activity are in urban areas, including parts of London and major cities such as Leeds, Birmingham and Liverpool.

East Midlands – There are more than 5,000 people employed within the industry in the East Midlands. The majority of the workforce is based in Leicester.

East of England – There are almost 7,000 people employed within the industry, making it the third largest region. Tendring in Essex and South Cambridgeshire have the largest workforces.

London – There are almost 8,000 people employed within the industry, making it the second largest region for laundry and dry cleaning in the UK. Merton has the largest workforce, followed by Lambeth and Ealing. Employment is fairly evenly distributed throughout the remaining districts in London.

North East – There are almost 2,000 people employed within the industry, which represents the smallest proportion of the total UK employment in this industry. County Durham and Newcastle have the largest number of people employed in the industry. Employment is fairly evenly distributed throughout the remaining districts.

North West – There are over 5,000 people employed within the industry in the North West. Tameside has the largest workforce, followed by Lancaster and Chorley.

South East – There are over 9,000 people employed within the industry. The workforce is fairly evenly distributed across the sector, but Medway (Kent) and Reading have slightly higher numbers.

South West – There are almost 4,000 people employed within the industry, with almost half working in North Dorset.

West Midlands – There are more than 3,000 people employed within the industry, who are mainly located in Sandwell and Birmingham.

Yorkshire and the Humber – There are over 3,000 people employed within the industry. The workforce is concentrated in Calderdale, Leeds, Sheffield and Wakefield.

[N.B. Data derived from Annual Business Inquiry, 2007.]


Career paths


Further sources


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