Skip Ribbon Commands
Skip to main content Can't find what you're looking for?

Job profiles

Immigration officer

  • Hours

    36-40 per week

  • Starting salary

    £21,500 + per year

If you would like a responsible job enforcing the law and protecting the country's security, this career could be perfect for you.

Immigration officers check and monitor people who are arriving and leaving the country. They work at entry points into the UK, such as Dover, Gatwick and Heathrow.

To become an immigration officer you should have a methodical approach to your work. You'll also have to manage a complex workload and work under pressure to meet deadlines.

You may not need any formal academic qualifications to get into this job. However, you are likely to be competing with candidates educated to degree or A level standard. There are certain entry criteria, such as needing to be a UK national and passing security clearance. See entry requirements section below for full details.



The work

As an immigration officer you would check the landing cards of non-British and non-European passengers, and find out why they are visiting and how long they intend to stay. When a passenger meets the criteria for entry to the country you would check and endorse their passport and any work-related documents.

If you decided a person did not qualify to enter the country, your duties could include:

  • interviewing the passenger for more information
  • arranging for them to go back to their point of departure
  • organising a place in a holding area (for example, when a person is claiming asylum).

You might also be involved with:

  • organising surveillance
  • carrying out intelligence-based activities
  • visiting and interviewing people who are suspected of having no right to remain in the UK.

Hours

You would work between 36 and 40 hours a week as a full-time immigration officer. This would involve shifts including nights, weekends and bank holidays.

Your work would mainly take place indoors at ports and airports in the UK. You could also be based at overseas transport facilities that act as entry points to the UK, for example the Channel Tunnel rail terminals in France.


Income

  • Starting salaries for immigration officers can be around £21,500 to £22,000 a year
  • With experience this can rise to around £27,000
  • Senior officers can earn up to £31,000 a year.

Additional payments may also be made to those in London, and for working shifts, weekends and bank holidays.

Figures are intended as a guideline only.


Entry requirements

You may not need any formal academic qualifications. However, you are likely to be in competition with candidates educated to degree or A level standard.

To apply for an immigration officer post, you need to:

  • be a UK national with no restrictions on your stay in the UK
  • have lived in the UK continuously for the last five years
  • pass security clearance (due to the sensitive nature of the work)
  • be aged between 18 and 63
  • pass a medical examination.

You may have an advantage when applying if you also have some ability in a foreign language, but this is not essential.

You will usually be invited to an assessment centre where you will be tested on your communication skills, judgement, conflict management skills and awareness of equal opportunities issues.

You may be able to start in the service as an assistant immigration officer and work towards achieving promotion to immigration officer through internal application (see the assistant immigration officer profile for details).

The immigration service recruits for some jobs through the Civil Service Fast Stream scheme. You can find more information about careers in immigration on the UK Border Agency website.


Training and development

As a new recruit, you would have an initial period of training, which takes around 10 weeks. This will take place in Manchester, Heathrow or Gatwick Airports, or at the port of Dover.

Once you are in post, you can expect to receive on-the-job training on issues such as interview techniques, relevant immigration legislation, case law, policy and procedures. You may also have access to in-house training and your employer may support you during external work-related courses and language training.


Skills and knowledge

As an immigration officer, you will need to have:

  • a confident, responsible and methodical approach to work
  • the ability to work under pressure and meet deadlines
  • the ability to manage a complex workload
  • good spoken and written communication skills
  • the ability to work alone and in a team
  • good powers of observation.

More information

UK Border Agency (Opens new window)
www.ukba.homeoffice.gov.uk/aboutus/workingforus

Civil Service Jobs Online (Opens new window)
No central telephone number for information, see website for contacts for individual departments.
www.civilservice.gov.uk/jobs

Careers in Operational Delivery (Opens new window) - helps you to explore the different career pathways you would need to follow to get to specific job roles within Operational Delivery.


Opportunities

There has been a large expansion programme within the immigration service, and opportunities in this area are expected to continue to grow. You must be prepared to work at any of the 50 or so airports and seaports around the UK and at the Channel Tunnel.

Most jobs are with the civil service, and there is a clear promotion route which is often based on your length of service and annual assessments. With experience, you could progress to chief immigration officer or move into the general grades for promotion to higher executive officer.

You may find the following useful for job vacancies and further reading (links open in new window):

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

Police and law enforcement is part of the justice sector, which is represented by Skills for Justice Sector Skills Council. It includes: forensic science; prosecution service; courts and tribunals; custodial care; community justice; plus fire and rescue services. The UK justice sector works to create and maintain a safe, just and stable society. The purpose of the sector is to reduce crime and re‐offending, promote confidence in the criminal justice system, protect people and contribute to the reduction and fear of crime, and support the administration of justice. The sector employs around 600,000 employees in the UK across a range of organisations operating with different remits.

Policing and law enforcement within the UK includes agencies responsible for: the maintenance of law and order; the prevention and detection of crime; and the reassurance and support for communities. The main functions are:

  • promote safety and reduce disorder
  • reduce crime and fear of crime
  • investigating crime
  • contribute to delivering justice in a way that secures and maintains public confidence in the rule of law

Policing organisations includes: 43 police forces in England and Wales; 8 police forces in Scotland; police service of Northern Ireland; Non‐Home Office Forces, such as British Transport Police, Civil Nuclear Constabulary and Ministry of Defence Police; and Special Forces, such as Serious and Organised Crime Agency (SOCA), Scottish Crime and Drug Enforcement Agency and Royal Military Police Special Investigations Branch. Law enforcement organisations primarily work to protect the UK borders and frontiers, including HM Revenue and Customs (HMRC) and UK Border Agency.

Key facts:

  • In total, there are 321,828 people working in police and law enforcement, of which:
    • 262,124 people work within the police service
    • 62,231 work in Non‐Home Office Forces
    • 4,645 work in Special Forces
  • There are approximately 90 establishments across the UK with the majority employing over 200 employees.
  • Police forces in England and Wales employ 80,322 full‐time equivalent non‐uniformed staff to undertake posts in finance, personnel, scenes of crime and transport, force intelligence, etc.
  • Women across the justice sector as a whole tend to be concentrated in support roles.

Jobs in the industry range from: Police Officers, Immigration Officers, Police Community Support Officers, Force intelligence officer, Border patrol, Immigrations officer, Inspector, and Call handler.


National and regional data

The East Midlands has 5 police forces that employ approximately 17,800 officers, staff and specials, approximately 7% of the police service. The five forces are: Derbyshire; Leicestershire; Lincolnshire; Northamptonshire; and Nottinghamshire. Derbyshire Constabulary had a 2‐4% increase in the number of officers from 2007 to 2008.

The East of England has 6 police forces that employ approximately 22,000 officers, staff and specials, approximately 9% of the police service. The six forces are: Bedfordshire; Cambridgeshire; Essex; Hertfordshire; Norfolk; and Suffolk.

London has 2 police forces that employ approximately 54,000 officers, staff and specials, approximately 22% of the police service. The forces are: City of London; and Metropolitan Police Service. Additionally 3,100 police officers, staff and specials in the British Transport Police work throughout London.

The North East has 3 police forces that employ approximately 12,000 officers, staff and specials, approximately 5% of the Police service. The three forces are: Cleveland; Durham; and Northumbria.

The North West has 5 police forces that employ approximately 33,500 officers, staff and specials, approximately 13% of the police service. The five forces are: Cheshire; Cumbria; Greater Manchester; Lancashire; and Merseyside.

The South East has 5 police forces that employ approximately 32,600 officers, staff and specials, approximately 13% of the police service. The five forces are: Hampshire; Kent; Surrey; Sussex; and Thames Valley.

The South West has 5 police forces that employ approximately 21,400 officers, staff and specials, approximately 9% of the police service. The five forces are: Avon and Somerset; Devon and Cornwall; Dorset; Gloucestershire; and Wiltshire. Gloucestershire Constabulary had 2‐4% increase in the number of officers from 2007 to 2008.

The West Midlands has 4 police forces that employ approximately 25,000 officers, staff and specials, approximately 10% of the police service. The four forces are: Staffordshire; Warwickshire; West Midlands; West Mercia; and West Midlands.

Yorkshire and Humberside has 4 police forces that employ approximately 24,000 officers, staff and specials, approximately 10% of the Police service. The four forces are: Humberside; North Yorkshire; South Yorkshire; and West Yorkshire.

In Northern Ireland, there are 13,700 people employed in policing and law enforcement, of which mostly all are employed by Police Service Northern Ireland (PSNI). There are a number of skill shortages in Northern Ireland, including: performance management; first line management skills; dealing with volume crime; and investigative skills alongside new community policing issues.

In Scotland, there are 26,629 people employed in policing and law enforcement. The role of Police Community Support Officer has recently been introduced. Immediate challenges for the industry include: attracting appropriately skilled staff; increased partnership working across the sector as a whole; keeping up with technology; and keeping up with policy and legislative change.

In Wales, there are 13,500 people employed in policing and law enforcement, of which the majority are in the police service. Some specific skills shortages include: multi agency working; management and leadership skills; managing change; financial and resource management; ICT and computing; and race and diversity.


Career paths


Further sources


View full Job market information






Get skills in..

Want to get the skills needed to be prepared for this job? Click on the links below to see relevant courses.



What are people talking about today?

View our Forums

Career Tools

We’re interested in your opinion!

We’d like to know what you think of the National Careers Service website.

If you would like to take part in a short survey after you have finished using the website, please click ‘yes’ below.