Skip Ribbon Commands
Skip to main content Can't find what you're looking for?

Job profiles

Bailiff

  • Hours

    37-40 per week

  • Starting salary

    £13,000 + per year

In this job you remove and sell people's possessions in order to pay debts they owe. Bailiffs can also claim property and conduct evictions if necessary. If you can be firm but fair, and you understand the law, a career as a bailiff could be a good job choice for you.

To do this job, you will need a confident manner. You will need the ability to deal with people from all backgrounds. You will also need to be able to keep calm under pressure.

Bailiffs and enforcement officers may need some GCSEs or equivalent qualifications. Your communication skills and life experience are usually considered to be more important than your formal qualifications.



The work

There are several types of officer, including:

  • court-appointed officers (county court bailiffs, and civilian or high court enforcement officers), responsible for collecting money to cover debts arising from court orders, such as fines or county court judgements. They also deliver court documents such as summonses
  • certificated bailiffs (who work for firms known as civil enforcement agencies and collect debts on behalf of clients), authorised to collect debts, such as rent and council tax arrears for local authorities
  • private bailiffs, who also work for civil enforcement agencies and can recover goods to pay for other types of debt such as mortgage arrears or unpaid bills.

As a bailiff or enforcement officer, your work could include:

  • visiting and writing to debtors to ask for payment
  • arranging for people to repay debts in instalments
  • serving court papers
  • offering money management advice
  • seizing goods and repossessing property
  • arranging for goods to be sold at auction
  • keeping accurate records
  • being responsible for any money and goods recovered.

At all times you must follow strict laws and guidelines on what you are legally allowed to do.


Hours

You would work around 37 to 40 hours a week in a full-time job. You must be flexible and be able to cover early mornings, evenings and weekends. Part-time work is possible.

You would have an office base but you would spend most of your time travelling to visit debtors. The job often involves lifting and carrying goods.


Income

Starting salaries in private firms can be around £13,000 to £15,000 a year.

With experience this can rise to around £16,000 to £25,000.

Bailiffs with the Courts Service earn between £15,000 and £22,000.

Many firms pay a basic salary plus some form of commission or incentive payment to boost earnings.

Figures are intended as a guideline only.


Entry requirements

Court-appointed bailiffs and enforcement officers may need some GCSEs, including English and maths or equivalent qualifications. Your communication skills and life experience are usually considered to be more important than your formal qualifications. You will find it very useful to have a background in dealing with the public and handling difficult situations.

Employers may ask for a full clean driving licence and the use of a car for work.

You must be a certificated bailiff to collect rent arrears, unpaid council tax and parking fines. To become a certificated bailiff, you will need a Bailiff’s General Certificate. For this you must:

  • get the application form from your local County Court
  • prove to a county court judge that you are a ‘fit and proper person’, without a criminal or debt record and with sufficient knowledge of bailiff law
  • pay a security bond of £10,000 (used to pay compensation if a judge ever ruled that you had acted unlawfully)
  • provide two references.

Some private training companies offer home study courses that can help you with the knowledge you need to become a certificated bailiff (for example, see the Training section of the Association of British Investigators website). However, it is more common to start work with a private bailiff company and learn the laws and procedures on the job before you apply for the Certificate.


Training and development

Your employer will provide training on the job, which may include training to help you obtain the Bailiff's General Certificate. This may include putting you forward for the Enforcement Services Association (ESA) membership exam.

As a court-appointed officer, you would receive induction training when you start your job, followed by further in-house training from Her Majesty's Courts Service throughout your career.

With a Bailiff's Certificate, you can apply to join Her Majesty's Court Service's recently-launched Certificated Bailiff's Register. You must reapply for your Bailiff's General Certificate every two years.

Compulsory licensing of enforcement agents’ bailiffs is due to be introduced in 2012. When this comes into force, you will need to register for a licence with the Security Industry Authority (SIA), and the current Bailiff's Certificate will be replaced by a new national qualification for enforcement agents. Keep checking the SIA, ESA and Ministry of Justice websites for the latest information.


Skills and knowledge

To be a bailiff, you should have:

  • an assertive and confident manner
  • the ability to deal with people from all backgrounds
  • tact, diplomacy and good negotiation skills
  • the ability to keep calm under pressure, as people may become distressed or aggressive
  • good judgement
  • the ability to learn and understand the relevant laws
  • basic maths skills, for calculating repayments with debtors
  • commercial awareness, for assessing the value of goods
  • a reasonable level of physical fitness
  • willingness to work alone or as part of a small team.

More information

Her Majesty's Courts Service (Opens new window)
Clive House
Zone C, 1st Floor
102 Petty France
London
SW1H 9AJ
Tel: 0845 456 8770
Fax: 0203 334 4087
Disability helpline: 0800 358 3506
email: customerservicecshq@hmcts.gsi.gov.uk
http://www.justice.gov.uk/about/hmcts

Civil Enforcement Association (Opens new window)
CIVEA
513 Bradford Road
BATLEY
WF17 8LL
http://www.civea.co.uk


Opportunities

You could work for private firms as a certificated or private bailiff, or you could be employed by Her Majesty's Courts Service as a county court bailiff or high court enforcement officer. Self-employment is also possible.

Jobs with private firms may be advertised in the local press and Jobcentre Plus, or you could approach firms directly. Vacancies for court-appointed bailiffs and enforcement officers are advertised in the local press and on the Ministry of Justice website.

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

Courts and tribunals are part of the justice sector, which is represented by Skills for Justice Sector Skills Council. It includes: forensic science; police and law enforcement; prosecution service; custodial care; community justice; plus fire and rescue services. The UK justice sector works to create and maintain a safe, just and stable society. The purpose of the sector is to reduce crime and re‐offending, promote confidence in the criminal justice system, protect people and contribute to the reduction and fear of crime, and support the administration of justice. The sector employs around 600,000 employees in the UK across a range of organisations operating with different remits.

The courts and tribunal services have specific responsibilities for providing administration and support to the courts and tribunal services throughout the UK. Court and tribunal services that operate within the UK include: Her Majesty’s Court Service (England and Wales); Scottish Court Service (Scotland); and Northern Ireland Court Service (Northern Ireland).

Key facts:

  • In total there are over 26,000 people working in services across the UK, of which:
    • approximately 3,000 work in tribunal services
    • approximately 23,000 work in administration and support roles to the courts
  • 80% of the workforce is in England.
  • There are 513 Crown, County and Magistrates’ courts across England with the majority located in London, the North West and the South East.
  • The tribunal jurisdictions that now constitute the Tribunals Service deal with over 500,000 cases a year and resolve more disputes than the civil courts.
  • The Courts service has the highest female workforce percentages across the justice sector.

Jobs in the industry range from: Legal Advisor, Court Manager, Court Administration Manager, Court Clerk, Administrative Officer, Bailiff/Enforcement Officer, Usher.


National and regional data

The East Midlands has 50 Courts, of which 33 are Magistrates’ Courts, 3 Crown and 14 County Courts. They employ 2,780 full‐time equivalent staff.

The East of England has 51 Courts, of which 33 are Magistrates’ Courts, 5 Crown and 13 County Courts, that employ 1,650 full‐time equivalent staff.

London has 68 Courts, of which 38 Magistrates’ Courts, 12 Crown and 18 County Courts. They employ 5,450 full‐time equivalent staff.

The North East has 32 Courts, of which 22 Magistrates’ Courts and 10 County Courts. They employ 1,270 full‐time equivalent staff.

The North West has 72 Courts, of which 42 Magistrates’ Courts, 4 Crown and 26 County Courts. They employ 3,340 full‐time equivalent staff.

The South East has 80 Courts, of which 52 Magistrates’ Courts, 5 Crown and 13 County Courts. They employ 2,570 full‐time equivalent staff.

The South West has 63 Courts, of which 45 Magistrates’ Courts, 5 Crown and 13 County Courts. They employ 2,570 full‐time equivalent staff.

The West Midlands has 47 Courts, of which 30 Magistrates’ Courts, 3 Crown and 14 County Courts. They employ 2,300 full‐time equivalent staff.

Yorkshire and Humberside has 41 Courts, of which 27 Magistrates’ Courts, 2 Crown and 12 County Courts. They employ 2,280 full‐time equivalent staff.

In Northern Ireland, the Northern Ireland Court Service (NICtS) was established in 1979 as a separate civil service and is the Lord Chancellor's department in Northern Ireland and currently employs 848 staff. The Northern Ireland Court Service has identified management and leadership skills and policy skills as workforce skills issues that will need developing.

In Scotland, the Scottish Court Service (SCS) employs 1,400 people. There are 220 people working to support the Tribunals Service in Scotland. The Scottish Court Service has identified the following areas for workforce development over the next three years: increased partnership working; leadership and management; keeping up with legislative change; plus ICT and soft skills related to communications.

In Wales, HM Courts Service (HMCS) employs approximately 1,120. The Tribunal Service employs 140 people


Career paths


Further sources


View full Job market information






Get skills in..

Want to get the skills needed to be prepared for this job? Click on the links below to see relevant courses.



What are people talking about today?

View our Forums

Career Tools

We’re interested in your opinion!

We’d like to know what you think of the National Careers Service website.

If you would like to take part in a short survey after you have finished using the website, please click ‘yes’ below.