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Job market information

Finding out about confectionery

The confectionery industry is part of the food and drink manufacturing and processing sector, represented by Improve Sector Skills Council, which also includes the following industries: bakery; animal feed; beer; dairy; fish; meat; and soft drinks. The sector as a whole currently employs 460,000 people in more than 11,100 workplaces and 15,800 retail baker, butcher and fishmonger outlets. 24% of the workforce is employed in the bakery industry and 21% in meat industry. At a regional level, 14% of the workforce is located in the North East, 13% in Yorkshire and Humberside, plus 13% in the East Midlands.

The UK confectionery industry includes: the manufacture of cocoa and chocolate confectionery; as well as the manufacture of sugar confectionery. It includes many well-known organisations, such as Nestlé, Cadbury and Thorntons.

Key facts:

  • There are 20,600 people working in the confectionery industry across Great Britain, which represents 5% of those employed in Great Britain’s food and drink manufacturing sector. However, this does not take account of pending job losses that will result for the recent takeover of Cadbury by an American company.
  • 6% of businesses employ 200 or more staff, 63% employ 10 or less staff.
  • 20% of the workforce is 50 years or older.
  • 32% of the current workforce will be eligible for retirement within the next 20 years.
  • 27% of the workforce has a degree or equivalent qualification.
  • The highest qualification for majority of the workforce is GCSE grades A‐C (16%) or A Levels (19%).
  • 12% of the workforce has no qualifications.
  • 91% of the workforce is employed full‐time.

Jobs in the industry range from: quality assurance manager, production assistant, multi‐skilled engineer, new product development manager, sugar confectioner, chocolatier.


Entry and progression

Entry to the industry can be through academic qualifications, training schemes or direct entry via employment. There is a range of industry endorsed courses (at foundation and undergraduate level), apprenticeships, vocational qualifications, training schemes and Diplomas available. Previous relevant work experience can be an advantage for those wishing to enter the industry.

There are two main job areas for those wishing to transfer in to the industry: operations (i.e. roles within the manufacturing and processing sectors); and, generic management (e.g. health and safety, quality, HR, change management etc.).

There are good opportunities for progression in the industry, but higher qualifications, training and experience are required. For more advanced job roles, there are specific degrees that would help with progression. For instance, whilst a degree in Food Science is not an entry requirement to get a job as a Food Scientist/Technologist, it would help with career progression.

For job specific entry requirements, take a look at our job profiles.

Please note that due to the implementation of the Qualifications and Credit Framework, the qualifications available are subject to change significantly during 2010. For more information contact your awarding body or log onto Improve Ltd (Opens new window).


Workforce statistics

[N.B. These figures do not take account of pending job losses that will result for the recent takeover of Cadbury by an American company. Data derived from Labour Force Survey, 2008 and Annual Business Inquiry, 2007.]
Number of Great Britain employees: 20,600
Number of Great Britain employers: more than 300
Gender: 61% male 39% female
Ethnicity: 87% of the workforce is white
11% Asian/British Asian
2% Black/Black British and 1% from other ethnic groups
More than 5,800 migrant workers (non‐UK nationals) are estimated to be working in the industry.
Age: 18% of the workforce is aged 30‐34 years
16% is 40 44 years
14% is 50‐54 years
9% of the workforce has some form of work limited disability.

Employment trends and future prospects

Employment within the food and drink sector as a whole is forecast to decline between 2007 and 2017. Between 2000 and 2007, the confectionery industry experienced a 24% decline in employment levels.


Skill requirements and shortages

There is a demand for workers who: are motivated; are team players; have the right attitude; and have good communication skills. Other skills needed for managerial roles include people management, IT skills, sales strategy, financial management, and human resources skills.

The confectionery industry has a higher than average number of vacancies. There is demand for some specialist roles, as employers find it increasingly difficult to recruit these workers. Demand is high for new product development, quality assurance roles, and engineers (the engineer’s role in this industry requires a broader base of engineering skills; mechanical, electrical, and some computing).


Occupational trends

Across the sector as a whole, recruitment issues are primarily in technical and skilled jobs, such as engineering, food scientists and technologists, quality assurance, bakers, millers, fish‐filleters and smokehouse operators.

New and emerging occupations include:

  • Operational Level Jobs – Production control operations increasingly include machinery maintenance activities. Operation roles increasingly include quality monitoring and reporting tasks.
  • First Line Management – Team leadership roles are now replacing supervisor roles within flat management structures.
  • Environmental Control and Sustainability Roles – These roles are now being developed at junior/middle management level.
  • Productivity and Improvements Roles – These are increasingly becoming important at junior/middle management levels.
  • Corporate, Social Responsibility Roles – Senior management level roles are increasingly linked to environmental and sustainability agendas.
Occupational Group Percentage of Confectionery Workforce
Managers and Senior Officials 15%
Professionals 8%
Associate Professional and Technical 8%
Administrative and Secretarial 4%
Skilled Trades 5%
Personal Service 0%
Sales and Customer Service 5%
Process, Plant and Machine Operatives 37%
Elementary roles 18%

[N.B. Data derived from Labour Force Survey, 2008.]


National and regional data

East Midlands – The region accounts for 13% of all industry employees and 7% of all industry workplaces. The meat, other food, bakery, and fruit and vegetable processing industries dominate regional employment in the sector.

East of England – The region accounts for 4% of all industry employees and 7% of all industry workplaces. The meat, and fruit and vegetable processing industries dominate regional employment in the sector.

London – The region accounts for 2% of all industry employees and 7% of all industry workplaces. The bakery and other food industries dominate regional employment in the sector.

North East – The region accounts for 4% of all industry employees and 2% of all industry workplaces. The bakery and meat industries dominate regional employment in the sector.

North West – The region accounts for 10% of all industry employees and 16% of all industry workplaces. The bakery and meat industries dominate regional employment in the sector.

South East – The region accounts for 10% of all industry employees and 11% of all industry workplaces. The bakery and other food industries dominate regional employment in the sector.

South West – The region accounts for 11% of all industry employees and 10% of all industry workplaces. The bakery and meat industries dominate regional employment in the sector.

West Midlands – The region accounts for 25% of all industry employees and 9% of all industry workplaces. The bakery and meat industries dominate regional employment in the sector. However, these figures do not take account of pending job losses that will result for the recent takeover of Cadbury by an American company.

Yorkshire and the Humber – The region accounts for 34% of all industry employees and 12% of all industry workplaces. The bakery and meat industries dominate regional employment in the sector.

[N.B. The following data are for the food and drink manufacturing and processing sector as a whole.]

Northern Ireland – More than 18,900 people are employed in the food and drink manufacturing and processing sector in Northern Ireland, accounting for 5% of the UK sector workforce. The meat industry dominates regional employment in the sector.

Scotland – Around 49,000 people are employed in the food and drink manufacturing and processing sector in Scotland across 1,500 workplaces. The bakery and drinks industries dominate Scottish employment in the sector.

Wales – Around 23,700 people are employed in the food and drink manufacturing and processing sector in Wales across 600 workplaces. The meat and bakery industries dominate Welsh employment in the sector.

[N.B. Data derived from Labour Force Survey, 2008 and Annual Business Inquiry, 2007.]


Salary levels

The mean gross pay in the UK confectionery industry is £478 per week, equivalent to £24,830 per year.


Career paths


Further sources

Produced Sept 2010, using Improve AACS LMI report (Jun 2010)

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