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Job market information

Finding out about animal care

The animal care industry is part of the environmental and land-based industries, represented by Lantra Sector Skills Council, which also includes the following industries: agricultural crops; agricultural livestock; animal technology; aquaculture; equine; environmental conservation; farriery; fencing; fisheries management; floristry; game and wildlife management; land-based engineering; horticulture, landscape and sports turf; production horticulture; trees and timber; and veterinary nursing. The sector as a whole currently employs 1,126,000 people (approximately 4% of the UK workforce) in around 230,000 businesses. In addition, there are an estimated 500,000 volunteers working in the sector on a regular basis. Approximately 42% of the workforce is self-employed.

The animal care industry offers opportunities to work in kennels or catteries, through to animal charities, zoos and wildlife parks. The work in this industry generally covers the health, welfare, handling supervision and husbandry of animals. Animal care encompasses: pet shops; animal boarding establishments, animal breeding; dog training (including animals in entertainment and education, as well as working dogs); pet styling and grooming; animal welfare charities; animal care services (for example animal hydrotherapy, dog walkers/sitters); zoos and wildlife parks (including wildlife rehabilitation); animal visitor attractions; and animal related public services (for example dog/animal wardens).

Key facts:

  • There are approximately 78,000 people working in the industry, in around 12,650 businesses.
  • Almost three quarters of the animal care industry accounts for pet shops and pet supplies, boarding establishments, and dog clipping and grooming businesses.
  • 86% of businesses employ 5 or less staff.
  • 87% of the workforce is employed full-time.
  • Volunteers are a significant part of the workforce within the animal care industry.

Jobs in the industry include: animal trainer (audio visual), assistance dog trainer, head zoo keeper, dog trainer – racing greyhounds, inspector, dog trainer – uniformed forces, animal care assistant, animal clinic assistant, dog groomer, manager of zoos or wildlife establishments, safari park ranger, dog warden.


Entry and progression

Entry requirements for this industry vary depending on the job role. Some jobs require no formal qualifications. However, relevant qualifications and experience can be an advantage, especially for higher paid job roles. Technical/specialist roles may require specific qualifications and/or experience, but some employers may invest in training a suitable individual. Volunteering or taking seasonal/temporary work can improve employment opportunities. There are good opportunities for those wishing to change career.

There are a range of industry endorsed courses (both at undergraduate and post-graduate), apprenticeships, training schemes, vocational qualifications and a Diploma in environmental and land-based studies.

For job specific entry requirements, take a look at our job profiles.


Workforce statistics

Number of UK employees: 78,000
Number of UK employers: 12,650
Gender: 29% male, 71% female
Ethnicity 99% of employees and 100% of employers are white
Age: 33% of the workforce is 25-34 years
43% of business owners/managers are aged 35-44 years

[N.B. Data from Lantra, 2005 and 2008, and Cabinet Office, 2007.]


Employment trends and future prospects

Drivers of change in employment are:

  • On-going animal health and welfare legislation – A new duty of care, together with the consolidation and review of over 20 pieces of animal welfare legislation relating to farmed and non-farmed animals, has affected business performance and professional development.
  • Continuous professional development in animal husbandry, health and welfare (including ethical working/duty of care) is required.
  • Climate change is having an effect on the processes and operations of the sector – The industry has a positive input into this agenda with the ability not only to produce non-fossil fuels, but to produce sustainable alternatives. Many zoos have also taken to recycling as part of their on-going commitment to conservation.
  • Land and animal owners and businesses will need to consider the management of animals and the land.
  • There is also a need for higher level skills for the research and development of new vaccines and technologies to cope with potential new diseases as well as all round skills to ensure sustainability.
  • Economic factors have had a pronounced effect on the behaviour of pet/animal owners with owners potentially less able to provide high quality care.
  • Skills and knowledge in responsible pet ownership and care including feed and nutritional information need to be widely promoted.
  • Litigation/product insurance – To keep up to date with current legislation and consumer rights, businesses will require good knowledge and understanding of legal obligations and should consider undertaking risk assessments as well as holding professional indemnity insurance.

Skill requirements and shortages

The most common skills gaps are: providing information and advice to customers; animal health and welfare; handling animals; communication; customer relations; and planning and organisation.


Occupational trends

There is no data on occupational trends.


National and regional data

East Midlands – There are an estimated 6,750 employees in the regional workforce, in around 1,100 businesses.

East of England – There are an estimated 9,300 employees in the regional workforce, in around 1,450 businesses.

London – There are an estimated 8,750 employees in the regional workforce, in around 1,000 businesses.

North East – There are an estimated 2,100 employees in the regional workforce, in around 450 businesses.

North West – There are an estimated 6,100 employees in the regional workforce, in around 1,300 businesses.

South East – There are an estimated 11,200 employees in the regional workforce, in around 1,850 businesses.

South West – There are an estimated 9,400 employees in the regional workforce, in around 1,450 businesses.

West Midlands – There are an estimated 7,300 employees in the regional workforce, in around 1,050 businesses.

Yorkshire and the Humber – There are an estimated 5,700 employees in the regional workforce, in around 1,050 businesses.

Northern Ireland – There are an estimated 1,100 employees in the regional workforce, in around 250 businesses.

Scotland – There are an estimated 7,900 employees in the regional workforce, in around 1,050 businesses.

Wales – There are an estimated 2,500 employees in the regional workforce, in around 650 businesses.

[N.B. Data derived from Experian National Surveys Database, 2008.]


Salary levels

Pay scales in this industry are variable, so the following only provides an indication of the average annual salary paid to some full-time positions:

  • Animal Care Services £13,489
  • Animal Care Occupations £12,737

Gross annual salary of animal care business owners is between £20,000 - £24,999 and between £10,000 - £14,999 for employees.


Career paths


Further sources

Produced Sept 2010, using Lantra AACS LMI report (Jun 2010)

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