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Traffic warden

  • Hours

    Variable

  • Starting salary

    £14,000 + per year

If you are a positive, friendly person, and you would like a job where you are out and about, this could suit you well.

Traffic wardens are responsible for making sure that traffic, motoring and parking laws and regulations are followed.

In this job you would need to be assertive and have common sense. You would need to be reasonably fit. You would also need to act sensibly when under pressure.

There aren't usually any specific entry requirements for this job, but some employers may ask for some GCSEs at grades A-C.



The work

As a traffic warden, your work would involve:

  • monitoring the use of parking meters, controlled parking zones and one-way systems
  • checking for infringements of waiting restrictions and on the loading and unloading of goods
  • reporting parking offences
  • issuing fixed penalty notices to offenders
  • checking that vehicles are displaying up to date motor vehicle licences (tax discs)
  • assisting the police in keeping a look out for stolen vehicles
  • arranging for vehicles to be clamped, or removed by the police to a parking pound if necessary.

In some police forces your work would include dealing with anti-social behaviour. This can mean combining the role of traffic warden with that of community support officer (see police community support officer profile).

You could occasionally be called to give evidence against offenders in court.


Hours

You would usually work a shift system, including weekends, between 6.30am and 8pm.

You would spend most of the day working outdoors in all weather conditions, and in the dust, noise and fumes of traffic. You may work in a different location each day. You would wear a uniform and be equipped with a personal radio in case of emergency.

On occasion, you may face hostility from the public.


Income

Traffic wardens can earn around £14,000 to £25,000 a year.

A shift allowance may be paid on top of this.

Figures are intended as a guideline only.


Entry requirements

In most regions you will not need any particular qualifications, although some employers may ask for GCSEs (A-C) including English. You may have to pass a written entrance test in English and in some areas there may also be a maths test.

You should be in good health and you may have to take a medical examination. You may not be accepted if you have visible tattoos. For some employers you will need to be a British citizen and/or live in the local area.

You are likely to have an advantage if you have experience of working with the public and coping with difficult situations.

It is important to contact your local police force for exact entry details (as these can vary from region to region) and also to check if vacancies exist. In many areas, local authorities are taking over responsibility for enforcing traffic regulations, and employing civil enforcement officers to carry out these duties (see the civil enforcement officer job profile for details).


Training and development

You will usually receive on-the-job training, under the supervision of an experienced colleague or from a police officer. This will usually include:

  • traffic regulations
  • completing and issuing tickets for parking offences
  • methods of note taking and writing short reports
  • procedures and practices for giving evidence in court
  • health and safety issues, including basic first aid and dealing with aggression.

In some regions you may attend a special introductory course with other new recruits. In major cities, you may attend a training course at a police training centre.

You will often have access to training on issues such as handling anti-social behaviour, and coping with aggressive motorists.


Skills and knowledge

To be a traffic warden you should have:

  • a positive and friendly attitude
  • assertiveness and common sense
  • initiative to cope with unexpected situations
  • the ability to understand and apply written and spoken instructions
  • the ability to think clearly and react sensibly under pressure
  • patience, tact and a sense of humour
  • a good level of fitness
  • the ability to form good working relationships with the police and other colleagues.

More information

Police Service Recruitment (Opens new window)
http://policerecruitment.homeoffice.gov.uk

Metropolitan Police Service (Opens new window)
www.met.police.uk/


Opportunities

The number of vacancies for traffic wardens is in decline. In many areas, local authorities have taken over responsibility for enforcing traffic, motoring and parking regulations from the Police. Local authorities employ civil enforcement officers (previously known as parking attendants) who have similar, but narrower, areas of responsibility (see the civil enforcement officer profile).

You may find jobs advertised in the local press and Jobcentre Plus offices. You could also contact your local police force directly for details of job vacancies or check their website. Many forces also produce a jobs bulletin. You can search for your local force on the Police.uk website.

With experience, you may have the opportunity for promotion to warden supervisor or manager in forces where these roles still exist.

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

The parking industry is part of the housing, property and planning, cleaning and support services, and facilities management sector, which is represented by Asset Skills Sector Skills Council. The sector workforce has continued to grow since 1998 and represents 3% of the total UK workforce.

The parking industry covers a diverse range of public and private sector on and off street parking, which includes: local authorities; hospitals, railway stations, supermarkets and airports; enforcement agents; and national parking operators. The industry also includes operators carrying out specialist activities, such as immobilising and removing vehicles, recovering debt (bailiffs) and so on.

Key facts:

  • There are an estimated 60,500 people working in the industry, of these:
    • 18,000 work on‐street
    • 24,500 work in off‐street activities
    • 10,000 are office‐based
    • 3,000 are in management positions
    • 5,000 are in support services (for example, finance, human resources)
  • 62% of the workforce has a qualification below NVQ level 2.
  • Customer service, interpersonal and IT skills are sought after in the industry.

Jobs in the industry include: civil enforcement officer, civil enforcement officer supervisor; car park attendant, car park attendant supervisor, senior car park attendant; parking valet professional; vehicle immobilizer; notice processor; parking administrator; assistant operations manager; traffic order maker; contract manager, area manager, parking operations manager; managing director, chief executive; and emerging jobs include those using CCTV enforcement.


National and regional data

Regional and national data for the parking sector is currently unavailable.


Career paths


Further sources


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