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Museum assistant

  • Hours

    37 per week

  • Starting salary

    £14,000 + per year

If you are a responsible person who likes working with people, and you would like to work in cultural heritage, this job could be a perfect match for you.

Museum assistants are responsible for customer care and security in museums and galleries.

In this job you would need good communication and customer service skills. You would also need to be good at keeping your concentration over long periods of time.

To get into this job you don't usually need any particular qualifications, although a good general standard of education, especially in English and maths, will help you. Some museums may ask for at least for GCSEs or even A levels. Experience of serving customers, specialist historical knowledge or voluntary work in a museum can also help you to get in. You may be able to get into this job through an Apprenticeship.



The work

Museum assistants are responsible for customer care and security in museums and galleries.

As a museum assistant, your work would usually involve:

  • patrolling to monitor security and make sure the exhibits are in good order
  • talking to visitors and helping them with their enquiries
  • helping curators and other senior staff to move and change displays and exhibitions.

In some smaller museums with fewer staff, you may have additional duties, including:

  • issuing entrance tickets
  • serving in the museum shop
  • carrying out administrative tasks and/or cleaning.

Hours

You would normally work around 37 hours a week, on a rota which includes weekend and evening opening hours. Part-time work may be available.

Your work would usually involve being on your feet for long periods.

You would be likely to wear a uniform, especially in a larger museum or gallery.


Income

  • Full-time museum assistants can earn around £14,000 a year
  • Experienced staff can earn around £19,000 a year.

Some museum assistants are part-time, so would earn a portion of full-time rates (known as 'pro-rata' payment).

Figures are intended as a guideline only.


Entry requirements

You do not need any particular qualifications to become an assistant in most museums, although you will usually need a good general standard of education, especially in English and maths. Some of the larger museums and galleries may ask for at least four GCSEs or equivalent qualifications. For some jobs you may be expected to have some A levels or equivalent.

It will be useful if you have:

  • experience in customer services
  • knowledge of, and interest in, the subject of the museum
  • experience as a volunteer in a museum or gallery.

Experience of security work will also be useful for some jobs.

Visit the Museums Association website for tips on finding volunteering opportunities. You can find contact details for museums in The Museums Yearbook, published annually by the Museums Association.

You will need Criminal Records Bureau (CRB) clearance if your job involves working with children.

You may be able to get into this work through a Cultural and Heritage Venue Operations Apprenticeship.

Creative Choices shows the work and training of a Creative Apprentice on its website.


Training and development

When you start work, you will receive training on the job, learning about the collection and how the security systems work.

You may be able to work towards a qualification in heritage or cultural heritage or take part in short courses and professional development schemes.


Skills and knowledge

To be a museum assistant you should have:

  • good communication and people skills
  • customer service skills
  • a responsible attitude and awareness of security issues
  • the ability to remain alert over long periods of time
  • the ability to react quickly in an emergency.

More information

Museums Association (Opens new window)
24 Calvin Street
London
E1 6NW
www.museumsassociation.org

LGcareers (Opens new window)
www.lgcareers.com

Creative and Cultural Skills (Opens new window)
Lafone House
The Leathermarket
Weston Street
London
SE1 3HN
www.creative-choices.co.uk


Opportunities

You could find work in national museums and galleries (which are usually in cities), local authority museums and galleries, university museums or independent museums.

Competition for vacancies is strong, so experience as a volunteer is likely to give you an advantage.

With experience as a museum assistant, you could progress to senior assistant.

You may find the following links useful for job vacancies and general reading (links open in new window):

Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework (Opens in a new window) there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.

We do not accept responsibility for the content of external sites.


Related industry information

Industry summary

The cultural heritage industry is part of the creative and cultural industries, represented by the Creative and Cultural Skills Sector Skills Council, which also includes: craft; design; literature; music; performing arts; and visual arts. The creative and cultural industries currently employ 678,480, people, of which 24% are based in London. There are 74,640 businesses in the creative and cultural industries, of which 87% employ less than 10 people.

The cultural heritage industry includes: museums, galleries with collections, built heritage, conservation, heritage landscape, archaeology and related member organisations. It is broad, encompassing historic buildings, landscapes and collections – from towns, cities and rural spaces in the UK, to collections from across the world. These sites are held in trust on behalf of the public.

The industry comprises all those who collect, preserve, study and communicate the past, present and future in order to develop and promote understanding and curiosity. It consists of a variety of organisations, institutions, sector bodies and individuals that operate at a national level. A core part of the industry is publicly funded.

Key facts:

  • There are 57,350 people working in the cultural heritage industry, of which:
    • 59% are in museums and archives
    • 29% in built heritage
    • 12% in archaeology
  • Employment in cultural heritage increased by 7% between 2004 and 2006.
  • There are 1,510 businesses, of which 77% employ less than 50 people.
  • Cultural heritage contributes £1.01 billion to the UK economy.
  • Only 4% of the workforce is self‐employed.
  • 36% of the workforce is employed part‐time.
  • Women in the industry are generally more highly qualified than men (60% have an above level 4 qualification as their highest qualification compared with 40% of men).
  • 74% of women earn less than £10,000, compared to 51% of men.
  • 94% of people working in cultural heritage earn less than £20,000 per year.
  • 50% of those working in cultural heritage have a level 4 or above qualification.
  • Volunteering is significant in the industry.

Jobs in the industry include: admission staff, archaeological scientist, archivist, art exhibition organiser, artistic director, box office staff, conservation officer, curator, documentation staff, exhibitions staff, historian, inspector of ancient monuments.


National and regional data

Northern Ireland – There are 11,640 people working in the Northern Ireland creative and cultural sector. 3% of the UK cultural heritage workforce is located in Northern Ireland. Cultural heritage in Northern Ireland contributes £0.1 million to the UK economy. More than 99% of the workforce is white and 23% of the workforce is male. Less than 1% of the workforce in Northern Ireland is self‐employed.

Scotland – There are 45,420 people working in the Scottish creative and cultural sector. 10% of the UK cultural heritage workforce is located in Scotland. Cultural heritage in Scotland contributes £41 million to the UK economy. More than 99% of the cultural heritage workforce is white and 53% of the workforce is male. 2% of the cultural heritage workforce in Scotland is self‐employed.

Wales – There are 24,060 people working in the Welsh creative and cultural sector. 4% of the UK cultural heritage workforce is located in Wales. Cultural heritage in Wales contributes £0.9 million to the UK economy. More than 99% of the workforce is white and 50% of the workforce is male. 4% of the Welsh cultural heritage workforce is self‐employed.

[N.B. The data for the following regions are for the creative and cultural sector as a whole.]

East Midlands – There are 44,380 people in the sector workforce in the region, representing 7% of the UK sector workforce. There are 3,950 creative businesses in the region, of which 92% employ less than 50 people. 35% of the workforce is self-employed. 63% of the workforce is male. 95% of the sector workforce is white and 54% are under 40 years.

East of England – There are 63,700 people in the sector workforce in the region, representing 9% of the UK sector workforce. There are 6,710 creative businesses in the region, of which 93% employ less than 50 people. 37% of the workforce is self employed. 66% of the workforce is male. 95% of the sector workforce is white and 46% are under 40 years.

London – There are 164,690 people in the sector workforce in London, representing 24% of the UK sector workforce. There are 21,600 creative businesses, of which 93% employ less than 50 people. 51% of the workforce is self-employed. 58% of the workforce is male. 84% of the sector workforce is white and 56% are under 40 years.

North East – There are 19,680 people in the sector workforce in the region, representing 3% of the UK sector workforce. There are 1,330 creative businesses in the region, of which 90% employ less than 50 people. 38% of the workforce is self-employed. 63% of the workforce is male. 96% of the sector workforce is white and 53% are under 40 years.

North West – There are 59,580 people in the sector workforce in the region, representing 9% of the UK sector workforce. There are 5,660 creative businesses in the region, of which 91% employ less than 50 people. 34% of the workforce is self-employed; the majority of who are in arts and music. 62% of the workforce is male. 95% of the sector workforce is white and 55% are under 40 years.

South East – There are 98,170 people in the sector workforce in the region, representing 14% of the UK sector workforce. There are 12,300 creative businesses in the region, of which 93% employ less than 50 people. 43% of the workforce is self-employed. 59% of the workforce is male. 97% of the sector workforce is white and 47% are under 40 years.

South West – There are 60,690 people in the sector workforce in the region, representing 9% of the UK sector workforce. There are approximately 5,000 creative businesses in the region, of which 93% employ less than 50 people. 47% of the workforce is self-employed in arts, design and music. 59% of the workforce is male. 98% of the sector workforce is white and 46% are under 40 years.

West Midlands – There are 40,300 people in the sector workforce in the region, representing 6% of the UK sector workforce. There are approximately 5,000 creative businesses in the region, of which 91% employ less than 50 people. 31% of the workforce is self-employed, which is the lowest regional figure. 58% of the workforce is male. 91% of the sector workforce is white and 49% are under 40 years.

Yorkshire and the Humber – There are 45,900 people in the sector workforce in the region, representing 7% of the UK sector workforce. There are just under 4,000 creative businesses in the region, of which 90% employ less than 50 people. 40% of the workforce is self-employed. 60% of the workforce is male. 97% of the sector workforce is white and 53% are under 40 years.


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