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Hospital porter
Hours
37.5-40 per week
Starting salary
£13,600 + per year
A hospital porter supports patients by helping them to move around the hospital - for example, from a ward to an x-ray department. You would help them into wheelchairs or onto trolleys. You would also take them to appointments and bring them back to their ward. If you are looking for a varied and supportive role, helping keep a hospital running smoothly, this could be the ideal job for you.
To become a hospital porter, you will need to have a friendly and helpful manner. You’ll need to be able to work under pressure. You will also have to cope well with sickness and death.
You do not usually need any qualifications to become a hospital porter. You will need good written and spoken communication skills. It could help you if you have a health and safety qualification.
WorkDesc
The work
You could also carry out other duties such as:
- taking meals to patients
- transferring clean linen to wards from the laundry
- moving furniture and vital equipment safely
- disposing of waste, which may be hazardous
- delivering post, files and specimens, such as blood samples, to different parts of the hospital.
Your work could take you anywhere on the hospital site. In some hospitals you would help with security, which could involve working on the reception desk.
HoursDesc
Hours
You would work about 37.5 to 40 hours a week, including shifts and weekends. Part-time hours are often possible.
IncomeDesc
Income
Starting salaries can be around £13,600 a year. With experience this can rise to around £16,700 a year.
Senior porters or team leaders can earn around £18,500 a year.
There are additional payments for working overtime and shifts. Salaries in private hospitals are based on those in the NHS.
Figures are intended as a guideline only.
EntryRequirementsDesc
Entry requirements
You do not usually need any qualifications to become a hospital porter, however you will need good written and spoken communication skills. It could help you if you have a manual handling, or health and safety qualification.
Some employers will test your physical fitness when you apply for a job, which may include a medical check. Larger hospitals or NHS Trusts may prefer you to have a driving licence so that you can work at a number of different sites during a working day.
Experience of working with the public, especially in a caring role, would be particularly helpful. If you do not have relevant experience, you could learn about this role by volunteering in a hospital, helping the porter with duties. Contact the voluntary services coordinator or manager at your local NHS Trust for further advice.
TrainingAndDevelopmentDesc
Training and development
You will normally receive training on the job, working alongside experienced colleagues. You will also usually have a short induction course covering areas such as:
- general information about hospital procedures, practices and layout
- health and safety, and hygiene
- safe lifting, moving and handling
- transporting equipment safely.
You could go on to work towards NVQ Level 2 in Support Services in Health Care.
SkillsAndKnowledgeDesc
Skills and knowledge
To become a hospital porter, you will need to have:
- good communication skills
- a friendly and helpful manner
- a reasonable level of physical fitness for loading and pushing heavy trolleys
- the ability to cope well under pressure
- the ability to act calmly and quickly in emergencies
- the ability to follow instructions
- a reliable and hardworking approach
- the ability to cope well with sickness, death and distress.
MoreInformationDesc
More information
NHS Careers 
PO Box 2311
Bristol
BS2 2ZX
Tel: 0345 60 60 655
www.nhscareers.nhs.uk
Health Learning and Skills Advice Line
Tel: 08000 150850
OpportunitiesDesc
Opportunities
You could work at NHS and private hospitals. There is usually a lot of competition for jobs.
With experience, you could progress to team leader or supervisor. For this, you may need to have, or be working towards, qualifications in supervision and management.
Experience of working with patients as a porter could be useful if you want to move into an area such as the ambulance service, healthcare assistant work, or nursing. Check the relevant job profiles on this website for details.
You will find jobs advertised in the local press. You may also find the following websites useful for vacancies (links open in a new window):
Job profiles are based on the latest information supplied to us by industry bodies, such as Sector Skills Councils. Please be aware that with the introduction of the Qualifications and Credit Framework there has been, and will continue to be, changes to vocational qualifications. For more information, please check with industry bodies directly.
We do not accept responsibility for the content of external sites.
LMIData
Related industry information
Industry summary
The health sector is represented by Skills for Health Sector Skills Council, which comprises three sub‐sectors:
- National Health Service (NHS)
- Independent Healthcare Sector (such as private and charitable healthcare providers)
- Third Sector (healthcare) (such as small local community and voluntary groups, registered charities, foundations, trusts, social enterprises and co‐operatives)
The health sector is made up of hospitals, doctors’ surgeries, dental practices, the ambulance service, nursing homes, residential care homes, complementary medicine and a huge range of other health related activities, from sight tests in opticians to research in medical laboratories. Most people in the health sector work in the publicly funded National Health Service (NHS), which includes:
- primary care (organisations which the public goes to first) – Doctors/General Practitioners (GPs), NHS Walk in Centres, NHS Direct, Out of Hours Emergency Care
- secondary care (organisations which the public are referred onto) – Ambulance Trusts, NHS Trusts/hospitals, NHS Foundation Trusts/hospitals, Mental Health Trusts, Care Trusts (provide joint health and social care activities)
NHS policy in England is directed from the centre by the Department of Health. Local organisations, known as Primary Care Trusts (PCTs), are in charge of providing and commissioning services, controlling the majority of the budget. PCTs are overseen by 10 regional organisations called Strategic Health Authorities (SHAs).
The independent sector includes companies and charities that offer hospital and specialist services usually after referral from a doctor. Operations and other work are carried out in private hospitals, independent treatment centres, mental health units and hospices.
Key facts:
- The health sector is the largest employer in the UK, representing 5.5% of the working age population of the UK and 7.3% of the working age population that are currently in employment.
- It is estimated that the sector employs over 2 million people, including:
- over 1.5 million people in the NHS (72%)
- over 0.5 million people in the Independent Healthcare sector (26%)
- almost 40,000 in the voluntary sector (2%)
- 56% of the workforce has a higher education qualification (or equivalent).
- The age profile for the sector shows an older than average workforce, which is due in part to the fact that it takes some professions a long time to train and can mean that people enter the sector later.
There is a varied list of jobs in the sector ranging from a diverse number of clinical roles, to support and infrastructure staff, for instance: Allied Health Professionals (AHPs); Ambulance Staff; Dental Staff; Doctors/Medical staff; Nursing staff; Midwifery Staff; Healthcare Scientists; Health Informatics Staff; Management; Wider Healthcare Team; Complementary Therapists.
National and regional data
High proportions of the health sector workforce are located in:
- London
- South East
- North West
East Midlands - The health sector employs 131,515 people, which accounts for 7% of all employment in the region.
- The East Midlands employs 8% of the total health sector workforce for England.
- The private sector accounts for 29% of all employment across the sector or 41,200 employees.
- Between 2007 and 2017, the total requirement for workforce will be approximately 133,000 people. This is the total of the predicted expansion plus replacement demand.
East of England - The health sector employs 164,720 people, which accounts for 7% of all employment in the region.
- The East of England employs 9.8 % of the total health sector workforce for England.
- The private sector accounts for 30% of all employment across the sector or 52,300 employees.
- Vacancies in the health and social work sector account for 14% of all industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be approximately 103,000 people. This is the total of the predicted expansion plus replacement demand.
London - The health sector employs over 249,524 people, which accounts for 6% of all the employment in the region.
- London employs 15% of the total health sector workforce for England.
- The private sector accounts for 33% of all employment across the sector or 78,500 employees.
- Vacancies in health and social work account for 12% of all industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be approximately 146,000 people. This is the total of the predicted expansion plus replacement demand.
North East - The health sector employs 89,201 people, which accounts for 8.7% of all employment in the region.
- The North East employs 5.3 % of the total health sector workforce for England.
- The private sector accounts for 25% of all employment across the sector or 23,800 employees.
- Vacancies in the health and social work sector account for 12% of all industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be almost 46,000 people. This is the total of the predicted expansion plus replacement demand.
North West - The health sector employs 251,960 people, which accounts for 8% of all employment in the region.
- The North West employs 15% of the total health sector workforce for England.
- The private sector accounts for 23.5% of all employment across the sector or 59,200 employees.
- Vacancies in the health and social work account for 11% of all industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be approximately 133,000 people. This is the total of the predicted expansion plus replacement demand.
South East - The health sector employs 264,071 people, which accounts for 7.1% of all employment in the region.
- The South East employs 15.7% of the total health sector workforce for England.
- The private sector accounts for 23.5% of all employment across the sector or 59,200 employees.
- Vacancies in the health and social work sector account for 12% of all Industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be approximately 164,000 people. This is the total of the predicted expansion plus replacement demand.
South West - The health sector employs 182,187 people, which accounts for 8.2% of all employment in the region.
- The South West employs 10.8 % of the total health sector workforce for England.
- The private sector accounts for 30% of all employment across the sector or 60,700 employees.
- Vacancies in the health and social work sector account for 12% of all Industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be approximately 105,000 people. This is the total of the predicted expansion plus replacement demand.
West Midlands - The health sector employs 168,746 people, which accounts for 7.2% of all employment in the region.
- The West Midlands employs 10% of the total health sector workforce for England.
- The private sector accounts for 25% of all employment across the sector or 43,000 employees.
- Vacancies in the health and social work sector account for 9% of all industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be approximately 108,000 people. This is the total of the predicted expansion plus replacement demand.
Yorkshire and the Humber - The health sector employs 182,848 people, which accounts for 8.2% of all employment in the region.
- Yorkshire and the Humber employ 10.9 % of the total health sector workforce for England.
- The private sector accounts for 24% of the total health care workforce or 42,000 employees.
- Vacancies in health and social work account for 11% of all industry vacancies.
- Between 2007 and 2017, the total requirement for workforce will be approximately 97,000 people. This is the total of the predicted expansion plus replacement demand.
Northern Ireland - The health sector employs 61,300 people.
- Northern Ireland employs 3% of the total health sector workforce.
- 81% of the workforce is female.
- 26% of the workforce is aged 35‐44 years.
- 96% of the workforce is white.
- 10% of the workforce reports a disability.
- 48% of the workforce is in Associate Professional and Technical occupations.
- 23% of organisations in the health and social work sector report vacancies.
Scotland - The health sector employs 201,500 people.
- Scotland employs 10% of the total health sector workforce.
- 78% of the workforce is female.
- 30% of the workforce is aged 45‐54 years.
- 95% of the workforce is white.
- 14% of the workforce reports a disability.
- 39% of the workforce is in Associate Professional and Technical occupations.
- 23% of organisations in the health and social work sector report vacancies.
Wales - The health sector employs 114,900 people.
- Wales employs 6% of the total health sector workforce.
- 74% of the workforce is female.
- 34% of the workforce is aged 45‐54 years.
- 94% of the workforce is white.
- 18% of the workforce reports a disability.
- 40% of the workforce is in Associate Professional and Technical occupations.
- 27% of organisations in the health and social work sector report vacancies.
[N.B. Data derived from Labour Force Survey, 2008‐2009, Annual Business Inquiry, 2007, and Northern Ireland Census of Employment, 2007]
Career paths
Further sources
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