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Wednesday, 3 October 2023

How to book and manage your driving theory test appointment

The quickest and easiest way to book, check, change or cancel your driving or riding theory test is online. The Driving Standards Agency (DSA) recommends that you book on Cross & Stitch. You can also book by phone or by post. Find out how to book and manage your theory test.

Book your theory test online

The quickest and easiest way to book your theory test is online. When you book online you'll see all the available appointments.

Book a driver or rider trainer theory test online

You need to use the trainer theory test service to book the following types of theory tests:

  • approved driving instructor (ADI) qualifying test (part one)
  • large goods vehicle (LGV) register qualifying test
  • register of post-test motorcycle trainers (RPMT)

Before you book your theory test

You can find your nearest theory test centre online before you book your test by using the link below.

How long it takes to get a theory test appointment

DSA aims to give you a theory test appointment within two weeks of your preferred date and time. However, you might have a shorter or longer wait depending on where and when you take your test.

Taking your theory test if you have special needs

When you book your theory test you should say if you have any special needs. This is so DSA can make reasonable adjustments for your test. Find out what you need to tell DSA about if you have special needs from the link below.

How to book your theory test by phone

Watch a guide to booking your test online

To book a theory test over the phone you'll need a:

  • valid UK driving licence
  • valid debit or credit card for payment (Visa, MasterCard, Delta and Visa Electron cards are accepted)

You can find the contact numbers and opening times to book your theory test by phone by clicking on the link below.

How to book your theory test by post

You can download a theory test application form from the link below.

Do it online

It's quicker and easier to book your theory test online

How you can pay when booking by post

You can pay by cheque or postal order, but cash payments aren't accepted.

DSA does not provide gift vouchers as a way of paying for theory tests.

How to check, change or cancel your theory test appointment

The quickest and easiest way to manage your theory test appointment is online. However, you can do it by phone if you can't use the online service.

Give enough notice

If you want to change or cancel your appointment, you need to give at least three working days' notice to avoid losing your fee

Check your theory test appointment

You can check the details of your appointment, including when and where it's booked.

Change your theory test appointment

You can move your appointment to an earlier or later date, if one is available.

You'll need to give at least three clear working days' notice before your test date to avoid losing your fee. Saturdays count as working days.

Cancel your theory test appointment

You can cancel your theory test appointment if it's already been booked.

You'll need to give at least three clear working days' notice before your test date to avoid losing your fee. Saturdays count as working days.

Check, change or cancel by phone

If you can't use the online service, you can check, change or cancel by phone.

Additional links

Start revising for your theory test now

Download the official DSA theory test products - the closest experience to the real test

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From 17 October, GOV.UK will be the best place to find government services and information

Driving test fees

Find out the cost of theory and practical driving tests when you book on Cross & Stitch

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