Customer service, call centre, receptionist, dealing with customers, telephone skills,
Provider: INDEPENDENT TRAINING SERVICES LTD
Start Date: 01 August 2023
Venue Location: Park Road
, BARNSLEY
, South Yorkshire
, S70 1YD
Opportunities: 0 other date(s) or venue(s) available
Customer service, call centre, receptionist, dealing with customers, telephone skills,
Provider: INDEPENDENT TRAINING SERVICES LTD
Start Date: 01 August 2023
Venue Location: Park Road
, BARNSLEY
, South Yorkshire
, S70 1YD
Opportunities: 0 other date(s) or venue(s) available
Customer service, call centre, receptionist, dealing with customers, telephone skills,
Provider: INDEPENDENT TRAINING SERVICES LTD
Start Date: 01 August 2023
Venue Location: Park Road
, BARNSLEY
, South Yorkshire
, S70 1YD
Opportunities: 0 other date(s) or venue(s) available
Customer service, call centre, receptionist, dealing with customers, telephone skills,
Provider: INDEPENDENT TRAINING SERVICES LTD
Start Date: 01 August 2023
Venue Location: Park Road
, BARNSLEY
, South Yorkshire
, S70 1YD
Opportunities: 0 other date(s) or venue(s) available
Provider: AMERSHAM & WYCOMBE COLLEGE
Hours: Part time
Duration: 24 Hour(s)
Start Date: 01 August 2023
Venue Location: Amersham Campus
, Amersham
, HP7 9HN
Opportunities: 0 other date(s) or venue(s) available
Provider: AMERSHAM & WYCOMBE COLLEGE
Hours: Part time
Duration: 24 Hour(s)
Start Date: 01 August 2023
Venue Location: Amersham Campus
, Amersham
, HP7 9HN
Opportunities: 0 other date(s) or venue(s) available
Provider: AMERSHAM & WYCOMBE COLLEGE
Hours: Part time
Duration: 24 Hour(s)
Start Date: 01 August 2023
Venue Location: Amersham Campus
, Amersham
, HP7 9HN
Opportunities: 0 other date(s) or venue(s) available
Provider: AMERSHAM & WYCOMBE COLLEGE
Hours: Part time
Duration: 24 Hour(s)
Start Date: 01 August 2023
Venue Location: Amersham Campus
, Amersham
, HP7 9HN
Opportunities: 0 other date(s) or venue(s) available
Provider: AMERSHAM & WYCOMBE COLLEGE
Hours: Part time
Duration: 24 Hour(s)
Start Date: 01 August 2023
Venue Location: Amersham Campus
, Amersham
, HP7 9HN
Opportunities: 0 other date(s) or venue(s) available
This qualification is designed for those who have frequent direct contact with customers as part of their job role. Learners will have the opportunity to develop their knowledge and understanding of customer service. Learners will gain an understanding of what customer service means, how to satisfy customers and how customer service delivery contributes to an organisation’s reputation. Learners will also gain an appreciation of the rules which affect customer service delivery such as legislation and internal organisational procedures. This qualification is assessed through a singe on-screen test. It has been approved as a technical certificate on the Customer Service Apprenticeship framework.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
The aim is to recognise candidates achievements within the customer service environment, the standards incorporate recognised customer service terminology as requested by employers.
Versions of the original units have effectively been retained so that anybody working to present generic patterns can continue to do so, and flexibility allows organisations to focus on individual concerns both in relation to general use of national occupational standards and for qualifications.
Specialist units have been introduced based on ICS research, evidence requirements are not included but will be added during qualification design. The S/NVQ structure responds to the consultation demand for flexibility and choice the key features of the structure relate to progression and the ability to build on past success.
Provider: IXION CG LTD
Start Date: 01 August 2023
Opportunities: 0 other date(s) or venue(s) available
