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How to check when your next payment is due

Your award notice tells you the date of your first payment. So you can use this to work out when your next payment is due - depending on how often you're paid.

Another way to find out is to look at your bank statement to check the date when your last payment went into your account.

Bank holiday payment dates for 2012

From time to time, your normal payment day may fall on the same day as a bank holiday. This means you'll get your payment a few days earlier.

It doesn't matter whether you live in England, Scotland, Wales or Northern Ireland. If there's a bank holiday anywhere in the United Kingdom, you'll still get your payment earlier.

The table below tells you which payments will be made early, and when you should get paid.

You haven't received your payment

If you haven't been paid you should double check your bank account. Sometimes electronic banking systems aren't completely up to date. It's possible that your payment is in your account, but not showing on your statement just yet.

Or it could be that you've recently moved and haven't told the Tax Credit Office your new address. If the Tax Credit Office can't contact you, they may stop your tax credits payments. You can prevent this from happening by letting them know in good time if you change address.

If you need further help or advice you can call the Tax Credit Helpline.

• Tax Credit Helpline and Tax Credit Office

More useful links

• Check online to find out when your next Child Benefit payment is due Opens new window

• Checking your tax credits award notice

• Reasons why your tax credits might go down or stop

• Bank holidays and British Summer Time

Useful contacts

• Tax Credit Helpline - contact details