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What to do when you get your renewal pack

As soon as you get your renewal pack, you need to:

• check the information in the pack
• tell the Tax Credit Office if anything has changed or if the information shown is wrong

If you have been sent an Annual Declaration form TC603D or TC603D2 you need to provide the information asked for by 31 July - or the date shown in your pack. You can do this by:

• contacting the Tax Credit Helpline
• returning your completed form to the Tax Credit Office in the reply envelope provided

You can’t provide the information online.

Before you contact the helpline, get the relevant paperwork together. Otherwise you may have to ring back if you don't have it handy.

• Contact details for Tax Credit Helpline and address of the Tax Credit Office

What to do if you don't get a renewal pack

Contact the Tax Credit Helpline if you haven't received your pack by 30 June 2012.

The Tax Credit Helpline will send you the renewal form you need. You will get 30 days to return the form. Your payments will still carry on - even if it is after 31 July. But once you get your form, make sure you reply by the date that's shown or your payments will stop.

You can't get a renewal pack online.

• Contact details for the Tax Credit Helpline

Paperwork about changes in your personal circumstances

You might find it useful to have the following to hand before you renew:

• copies of any award notices the Tax Credit Office has sent you during the year
• a diary or calendar showing important changes, like when you started a new job, or when your child left school or college
• bills or receipts showing how much you paid for childcare during the year
  

Paperwork showing your actual income

You will have to give details of your total income - including your partner’s (if you have one) - in the last year. You may need the following paperwork, for both yourself and any partner:

• P60 or P45 forms, or payslips showing your total wages for the year
• P11D or P9D form, if you've had one, showing the value of any 'benefits in kind' your employer has given you during the tax year (for example a company car)
• if you're self-employed, your business accounts or your tax return
• notes of any pension and Gift Aid payments you have made - ignore payments to occupational pension schemes where your employer has already deducted your payment from your wages
• letters or statements from the Department for Work and Pensions, or Department for Social Development in Northern Ireland, stating what state pensions or state benefits you got
• letters from private pension companies, showing what pension income you got
• bank and building society statements, dividend certificates and income from trusts certificates
  

More useful links

• Tax credits: changes you need to report and when

• Tax credits - what paperwork should you keep?

Useful contacts

• Tax Credit Helpline - contact details