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Audio description

Many theatres and other venues offer performances in audio description. This is a service where the action, scene changes and the actors' or performers' body language is described in addition to the dialogue. You listen to live commentary through a headset.

Make sure that you reserve this when making your booking. Venues will be able to let you know via their booking staff, website, brochures or recorded phone message - when they run performances with audio description.

Information in alternative formats

Many large venues offer information to blind or visually impaired customers in alternative formats - such as large print programmes.

At some venues, description notes are available before the performance begins to 'set the scene'. These may be available on audiotape, in Braille and large print.

Some places may also have the layout of the venue or complex, as well as other information such as bar menus, in Braille.

Occasionally, a venue may have textured floors to assist you in finding your way around. More venues are introducing signs which are easy to read.

Support and assistance dogs

If you have an assistance or support dog, contact the venue in advance so that they can allocate the most appropriate seating for you. Occasionally, assistance dogs are not allowed in auditoriums, but your dog should be looked after in a suitable place during the performance.

If needed, front-of-house staff can help you to your seat and arrange a taxi at the end of the performance.