Archive Website of the UK government

What to do if you disagree with an HMRC decision

If you're not happy with a decision HMRC has made, follow the links below to find out what you need to do and when. The process is different depending on the type of decision you disagree with.

Self Assessment, PAYE, National Insurance contributions, and more

How to appeal against an HMRC decision and what options are available to you after you have appealed, including information on what to do if you and HMRC can’t agree.

• How to appeal against an HMRC decision - direct taxes Opens new window

Tax credits

If you're not happy with a tax credits decision, you may have the right to appeal. You'll normally have to appeal within 30 days of when the Tax Credit Office sent you their decision.

• Appealing against a tax credit decision Opens new window

Child Benefit

If you're not happy with a Child Benefit decision, you may have the right to appeal. You'll normally have to appeal within one month of when the Child Benefit Office sent you their decision.

• Appealing against a Child Benefit decision Opens new window

Decisions related to the restoration of goods seized by Customs

If HMRC refuses to return seized goods to you or imposes conditions on the return, you have the right to have the decision reviewed if you disagree with it.

• What you can do if you don't agree with HMRC's decision about the return of seized goods, also called 'restoration' Opens new window

Useful contacts

• Money, tax and benefits contacts