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Wednesday, 3 October 2023

Your rights as a volunteer

Most volunteers don't have a contract of employment and so don't have the rights of an ordinary employee or worker. Find out what you are entitled to as a volunteer, like expenses and training, and read about the rules for overseas volunteers.

Your rights as a volunteer

If you volunteer, you will normally be given a volunteer agreement. The volunteer agreement should explain:

  • what supervision and support you'll get
  • the training you'll get
  • insurance cover
  • equal opportunities
  • what out-of-pocket expenses the organisation will cover
  • health and safety

Some volunteer positions may require criminal record checks. You can find out more about criminal record checks and why they are needed in 'Criminal record checks - an introduction'

Minimum age

Many voluntary organisations will allow children to volunteer, provided they're covered by the organisation's insurance.

However, if you are under 14, then you are not allowed to work for a profit-making organisation (this is true whether or not you are paid).

Health and safety

Under health and safety law, an organisation only has to have one paid employee to be an employer. If you're volunteering for an employer, it must assess any risks to your health and safety and take steps to reduce them. This is the same as if you were a paid employee.

If there are different health and safety risks for volunteers than employees, then the protection you're given should reflect this.

Pay, expenses and training

As a volunteer, you'll generally be excluded from the National Minimum Wage and receive only basic expenses for your work. Expenses don't count as wages, as they're repayment for costs that only came about through volunteering. Normally expenses will be limited to money for travel, food and drink, as well as repayments for things you have had to buy for your work.

If you receive any benefits in kind, they are likely to be limited to what you need while working. This could include food and drink and, if you are doing work away from home, accommodation. Training for your work may also be provided.

If you receive any other payment or benefit in kind for volunteering, you may be classed as in a contractual relationship like an ' employee' or a 'worker'. These categories have a specific meaning and have particular employment rights associated with them. 'Find out more about employment status' explains more.

You might be classified as an employee if you get certain kinds of benefits in the role - for example, if you are:

  • receiving training that's not directly relevant to your voluntary work
  • receiving a fixed regular amount for 'expenses' that is more than you spend

Data protection

As a volunteer, you have the same rights under the Data Protection Act as an employee. This means the organisation you're volunteering for must comply with rules on personal data about you held on a computer or in paper files. They can't process any of this data without your permission.

Where to get employment rights help

The Advisory, Conciliation and Arbitration Service (Acas) offers free, confidential and impartial advice on all employment rights issues.

Your local Citizens Advice Bureau (CAB) can provide free and impartial advice. You can find your local CAB office in the phone book or online.

Overseas volunteers

People from the European Economic Area (EEA) are free to volunteer in the UK. The EEA countries are the countries of the European Union (EU) plus Iceland, Liechtenstein and Norway.

If you are from a country not in the EEA, you will need to check the regulations for the visa you hold. You may need sponsorship from a UK charity. If strict qualifying rules are met, the government will try to support charitable work and youth mobility.

Useful contacts

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