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Wednesday, 3 October 2023

About jobs in hospitality, leisure, travel and tourism

Do you enjoy being part of a team, and are willing to work hard and have some fun too? Why not consider working in hospitality, leisure, travel or tourism? Find out about real people's experiences, where to get careers advice and how to get help finding a job.

Is working in hospitality, leisure, travel and tourism for you?

This huge sector offers a variety of exciting jobs including:

  • bar worker
  • chef
  • events and conference organiser
  • front of house receptionist
  • hotel general manager
  • tour guide

Here are some positive comments from real people currently working within the hospitality, leisure, travel and tourism industry:

Ibrahim Naseem, Restaurant Waiter

"Meeting new people all the time means no two days are the same. I'm pretty sociable and outgoing so working in a restaurant really suits me."

Gary Brown, Theme Park Manager

"There's great scope for progress in this industry. You might start as a waiter and end up as an events manager."

Hospitality, leisure, travel and tourism: the facts

People often have fixed ideas about different jobs. But it's always important to get the facts. Here are some common misconceptions answered by the real facts:

  • "These are Saturday jobs, not proper careers" - that's definitely not true, nearly every job in this huge sector gives you a chance to move to the next step up the ladder; it's up to you, if you want to improve your skills and progress you will
  • "You have to work long hours" - think again, there are loads of opportunities to work flexible hours to suit your lifestyle; you can often work part-time if you prefer

Advantages of working in hospitality, leisure, travel and tourism industries

There are many advantages of working in hospitality, leisure, travel and tourism including:

  • it is an exciting, fast moving career - when you work with the public no day is the same, there will always be new challenges to face, and you could get the chance to work in exciting places
  • convenience and flexibility - most jobs in this sector offer a variety of hours and shift patterns; you may be able to arrange daytime, evening, weekend or part-time work

Real-life examples

Gina Tomas, Children's Holiday Rep

"I have a fantastic job. I greet all the young guests at our holiday park and do my best to keep them happy and entertained until they go home. I'm part of a big team and we have to work well together. Right now I wouldn't swap my job for anything! I earn £12,000."

Martin Lyons, Pub Chef

"My job is hands-on and I'm passionate about my food. I prepare, cook and present a range of dishes, supported by two trainee chefs. I get to develop new dishes and menus, so there's a bit of creativity to chuck in the pot too. My salary is £19,000."

Careers advice and job profiles

Find more information about specific job roles within the hospitality, leisure, travel and tourism sector by using the careers advice and job profiles link below.

Find a job in this sector

Find out more about training and careers in the hospitality, leisure, travel and tourism industry by visiting the websites below:

More help and support

To search for jobs available in this sector, use the 'Start a jobs and skills search' link below. Or talk to a Jobcentre Plus adviser by calling 0845 606 0234.

They can also tell you what help and support is available to you to help you into work.

Additional links

Simpler, Clearer, Faster

Try GOV.UK now

From 17 October, GOV.UK will be the best place to find government services and information

Starting a franchise

If you are interested in becoming self-employed, franchising may be an option worth considering

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