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Wednesday, 3 October 2023

Find careers, learning and skills advice

The National Careers Service offers information and advice on careers and skills for adults aged 19 and over. You can get help in a way that suits you, online, by phone, email or face-to-face.

National Careers Service

Sometimes it's hard to know what steps to take to move on in work and life. This is where the National Careers Service can help. You can get free careers advice if you're aged 19 and over, or 18 for Jobcentre Plus customers.

Lifelong Learning Accounts

The National Careers Service offers a free online service to help you develop your skills. You can tailor your Lifelong Learning Account to match your own needs and store documents like your CV in a secure online place.

By opening your account you can:

  • update and store personal information such as your CV, a skills health check, courses and job profiles
  • access your qualification results from your Personal Learning Record
  • track how much money you and the government have spent on your recent learning
  • receive regular careers information updates from the service based on your needs
  • access more personalised information on the National Careers Service

Get careers advice

Call a National Careers Service adviser:

  • 0800 100 900

Get help from a National Careers Service adviser

Help from a National Careers Service adviser is available by phone, email or at a face-to-face meeting near you. National Careers Service advisers are professionally qualified and provide individual advice.

You can talk in confidence to an adviser who can help you:

  • look at local job opportunities
  • find learning and training that's right for you
  • improve your CV and interview skills
  • find out about funding for learning
  • look at job profiles
  • complete a Skills Health Check to find out what your strengths and areas for development are

Who else could help?

Jobcentre Plus

If you’re not working at the moment, Jobcentre Plus can help you find the right kind of job: full-time or part-time, temporary or permanent.

Learning and careers advice in Scotland or Wales

Useful contacts

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