Archive Website of the UK government

Getting in contact

In many cases, information can be sourced via email, brochures or websites. Booking tickets via email may also be possible.

Websites usually have a section that details what facilities are available for deaf or hearing-impaired visitors, for example induction loops.

Lectures, talks and events

Check to find out if guided tours include portable induction loop or sound enhancement systems. Also ask if events are in British Sign Language (BSL) or interpreted into BSL.

It is unlikely that most museums or galleries are able to support every event with a sign language interpreter. You may instead be offered a selection of talks which will be sign language interpreted. It may also be possible for the organisation to arrange for an interpreter if you give them notice that you plan to attend.

Some events may include pre-prepared notes on the planned talk.

Subtitles or captions

Subtitles or captions may be used when audio-visual equipment is used.

Some lectures or talks may be supported by a palantypist. This is someone who types every word that is spoken which then appears on a computer screen. This is known as speech to text transcription.

Alternatively, a summary of what is being said may be available instead.

See the link 'Accessing culture and the arts' to find a list of charities and organisations that provide speech to text transcription.

• Accessing culture and the arts