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Nodwch fod gan y wefan hon system allweddumynediad llywodraeth y DU

Gwasanaethau cyhoeddus i gyd yn un lle

Trefn llywio pennaf

Dydd Gwener, 5 Hydref 2012

Energy, power supply and utilities

In an emergency, your gas, electricity or water supplier should keep you informed about service disruptions. Contact the industry regulators if you need to complain about the way a supplier handled an emergency situation. Water UK lists contact details you can use if your water supply is cut off.

Gas and electricity regulators

The Office of the Gas and Electricity Markets (Ofgem) protects consumers by promoting competition in the gas and electricity markets. The regulation of companies holding large stakes in the market also protects the right of consumers to choose services and providers. Its energy ombudsman also offers help with resolving complaints.

Water regulators

The Water Services Regulation Authority (Ofwat) regulates water and sewerage companies in England and Wales. It protects the interests of consumers by making sure companies provide good service and value for money. Ofwat also gives advice about what to do if you need to make a complaint about your water supplier.

Water companies

Water UK provides links and contact details for all water suppliers and sewerage operators in England, Scotland, Wales and Northern Ireland. It also gives information about:

  • the organisation and structure of the industry
  • the environment
  • water and sewerage bills
  • drinking water quality
  • domestic usage
  • rainfall
  • climate
  • regulation
  • comparative data for Europe

Environment Agency water resources updates

The Environment Agency gives information on the following areas, which are updated monthly:

  • latest water situation
  • rainfall
  • soil moisture deficits
  • groundwater levels
  • river flows
  • reservoir levels
  • drought management

Additional links

Allweddumynediad llywodraeth y DU