Terms of use

Disclaimer

This website is only a general guide to benefits and schemes and is not a full and authoritative statement of the law. We have made every effort to ensure that the information on this website is correct. However, changes in the law may make the website become gradually less accurate.

Links to other sites

Our website contains links to other sites. It mainly signposts to other government departments but also signposts other websites run by third parties. We are not responsible for the privacy practices of any of these other sites. We suggest you read the privacy statements on other websites you visit before you give personal information.

The Pension Service can take no responsibility for the contents or reliability of the information provided by the external websites that we link to. Our links to them should not be considered as an endorsement of any kind. We also have no control over the availability of the linked pages.

Use of cookies

We occasionally use cookies on this website. We use them to assess how visitors are using the site, so that we can make it easier to use. We cannot use the cookies to find out who you are or where you are. We do not share the information we get from these cookies with anyone else. The cookies expire as soon as practicable after you leave this website.

Email policy

The Department for Work and Pensions email facilities are a way of making general enquiries. The Department regrets that it cannot enter into long exchanges with individuals by email as this is not a secure way of sending personal information.

However, if you contact us by email and we cannot reply in the same way, we will reply by other means like the telephone or by post.