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Pay & Work Rights Complaint Form

Information Charter

We need to handle personal information about you so that we can provide services for you. This is how we look after that information.

When we ask you for personal information, we promise:

    - to make sure you know why we need it
    - to only ask for what we need, and not to collect too much or irrelevant information
    - to protect it and make sure nobody has access to it who shouldn't
    - to let you know if we share it with other organisations to give you better public service and if you can say no
    - to make sure we don't keep it longer than necessary, and

In return, we ask you to:

    - give us accurate information

You can get more details on:

    - how to find out what information we hold about you and how to ask us to correct any mistakes agreements we have with other organisations for sharing information
    - circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymised statistics
    - our instructions to staff on how to collect, use and delete your personal information
    - how we check the information we hold is accurate and up to data, and
    - how to make a complaint.

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Link to the Department for Business Innovation and Skills

Contact the helpline

For more detailed enquiries or to talk to us in languages other than English, please call the Pay and Work Rights helpline on: 0800 917 2368

Service provided by BIS: http://www.bis.gov.uk/

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