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Money, tax and benefits
Jobseeker's Allowance
Jobseeker's Allowance (JSA) is a benefit paid to eligible people who are currently unemployed and looking for work.
Start a new claim online
40 minutes
Allow up to 40 minutes to apply for JSA online.
15 minutes
If you've claimed JSA in the last six months and none of your circumstances have changed, it should only take around 15 minutes for you to claim online.
You can claim JSA online if you are:
- actively looking for work or working fewer than 16 hours per week
- over 18 but below State Pension age
- living in England, Scotland or Wales
To apply for JSA online you need:
- your National Insurance number
- a phone number where you can be contacted
- financial, employment and education details for you and your partner, if you have one
You may also find it useful to have a copy of your P45 or P60 for tax details, but it is not essential.
Your claim will only start from the date you submit it. If you delay you could lose benefit.
Remember: once you start your new claim, make a note of your user ID and password - you'll then be able to return to a saved claim anytime within seven days.
Return to a saved claim
If you've already started your JSA claim online in the last seven days, you can log in by entering your user ID and password.
If you've lost your login details, you'll need to start a new claim.
What happens after you've submitted your claim online?
You will:
- get a phone call or text message within two working days inviting you to an interview at your local Jobcentre Plus
- attend an interview and agree steps towards finding work
Once your claim has been processed, you'll be told whether or not you'll receive Jobseeker's Allowance, how much you'll get and how it will be paid.
How much will you get paid?
Depending on your circumstances you may be entitled to the following amounts:
| Your status | Maximum weekly amount |
|---|---|
| Under 25 | £56.25 |
| Over 25 | £71.00 |
| Couples, civil partnerships | £111.45 |
Unable to claim online?
If you are not eligible to claim online (for example, you are a lone parent under 18), you may still be entitled to JSA.
Phone Jobcentre Plus:
0800 055 6688
0800 012 1888 Welsh language line
0800 023 4888 textphone
Lines are open Monday to Friday from 8.00 am to 6.00 pm.
Information leaflet from Jobcentre Plus
Find out more about Jobseeker's Allowance using the following link:
