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Targeting victims

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Free, independent and user-friendly advice on using the internet confidently, safely and securely

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The gangs target victims through direct telephone calls. Victims are left out-of-pocket, their bank details stolen and their computers seriously compromised.

Launching this year's Get Safe Online Week, the Minister of State for Security Baroness Neville-Jones expressed her concerns. She pointed out that 80 per cent of UK internet users had never heard of these scams. Yet 1 in 4 online users have already been approached by someone claiming to be from an IT helpdesk.

She said "While it’s encouraging to see that UK web users are today more security-aware, criminals are often one step ahead and will use increasingly sophisticated methods to take advantage where they can. However, equipped with the right information, there’s no need for anyone to be deterred from going online or from protecting their computers with the right security software.

"We have one ask during Get Safe Online Week for everyone to take just five minutes to visit Get Safe Online and make sure they know how to spot the tell-tale signs."

Get Safe Online Week

Get Safe Online encourages web users to learn more about internet safety and to make sure that their computers are properly protected.

There are some very simple steps that people can take. These include protecting PCs by keeping anti-virus and anti-spyware software up to date by making regular back-ups of files containing sensitive or personal information and by securing wireless networks. Most importantly, web users should protect their financial and personal details whilst online.

Get Safe Online is a joint initiative between the government, the Serious Organised Crime Agency and private sector sponsors from the worlds of technology, retail and finance.

Get Safe Online Week runs from Monday 15 to Friday 19 November.

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