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Money, tax and benefits
Financial problems and complaints
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Know your financial rights
Overview of your rights when you buy financial products and services, the difference between information and advice, and your right to complain
How to complain about a financial product or advice
Key steps to take if you want to complain about a financial service or product, with links to information on ombudsmen and arbitration schemes
Independent complaints schemes and financial ombudsmen
Using the Financial Ombudsman Service (FOS), Pensions Ombudsman or Finance & Leasing Association Arbitration Scheme to help resolve a financial complaint
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From 17 October, GOV.UK will replace Cross & Stitch as the best place to find government services and information
