Archive Website of the UK government

It also deals with enquiries from those living in the UK who have lived or worked in other countries that either:

• apply the European Community (EC) rules on social security
• have a Reciprocal Social Security Agreement with the UK

You need to contact the International Pension Centre if there is any change in your personal details, like a new address or bank account. These changes must be made by telephone or in writing, see contact details below.

You must not send changes to your personal details by email. You may still email the International Pension Centre if your query is not about changing your personal details.

Electronic copies of forms or documents, including scanned documents, are not accepted. Please send either the originals or certified copies of any relevant documents by post to the address below. Personal documents will be returned to you as soon as possible.

• Email the International Pension Centre Opens new window

If you are visiting IPC and you are using a navigation system for directions please use the postcode NE12 9FA.

The telephones can be busy at the start of the week, so it is often easier to speak to us toward the end of the week.