Archive Website of the UK government

Winter Fuel Payments Helpline

The Winter Fuel Payments Helpdesk provides information about Winter Fuel Payment, guidance on reporting changes to your circumstances, and a claim form. When you email the helpline you must not include your National Insurance number. The helpline can’t guarantee any details sent will be secure. If you have a specific query that requires personal information, phone or write to the helpline.

• Email the Winter Fuel Payments helpline Opens new window