Archive Website of the UK government

How to use this service

A complaint service is available on the CCW website. You can fill in a complaint or feedback form online by registering with the site. This service is available in England and Wales only.

Before contacting CCW you should contact your water company to try to resolve matters directly. You can find contact details for your company on the back of your bill.

• Make a complaint to the Consumer Council for Water (CCW) Opens new window

More useful links

• Find out what's in your backyard

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